Employee Relations Manager, Corporate Employee Relations

As an Employee Relations Manager at Amazon you will provide expert consultation on complex employee relations matters for our corporate functions. You will partner with HR Business Partners Legal and business leaders to drive effective employee relations practices lead investigations and implement policies that align with Amazons Leadership Principles. Your role will focus on mitigating employment-related risks while supporting a positive workplace culture through data-driven insights and capability building programs.

Key job responsibilities
Provide expert consultation to HR and business leaders on performance management corrective actions and termination decisions
Coach managers on effective employee relations practices and conflict resolution mechanisms
Drive implementation of employee voice listening mechanisms to capture feedback and concerns
Monitor and analyze ER trends and metrics to identify opportunities for process improvements and policy updates
Conduct Monthly Business reviews with required stakeholders
Develop implement and update HR policies and procedures ensuring compliance with labor laws and regulations
Partner with Legal and HR teams to assess and mitigate employment-related risks
Support organizational change initiatives while ensuring fair and consistent treatment of employees
Design and deliver training programs and capability building initiatives on ER-related topics
Lead complex employee relations investigations including allegations of policy violations misconduct and ethics concerns
Manage and resolve escalated employee concerns and grievances through appropriate intervention strategies

- Bachelors degree or above
- 7 years of HR experience or Bachelors degree
- Experience with analytical tools and ability to dive deep into metrics and reporting
- Experience communicating technical details verbally and in writing
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience in designing and delivering training programs
- Proficiency in MS Office suite and ER tools

- Masters degree or above in Human Resources Human Resources Management Labor Relations Business/Management Psychology or a related field
- Knowledge of employment law and HR policies and procedures
- Experience in technology or corporate operations environment
- Track record of launching successful ER programs
- Experience in handling complex employee relations matters
- Strong sense of ownership and sound decision-making abilities
- Experience handling confidential information with high judgment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.