Housing Officer (Supported)

• Annual salary of 33159 (FTE)
• Permanent role
• Full-time (35 hours)
• Oldham office base hybrid working
• Due to the nature of the role you will be expected to travel to supported schemes across Greater Manchester

Proposed Interview Date: Wednesday 12th November 2025

The role

As a Housing Officer in our Supported living scheme you will be required to deliver a high-quality customer-focused housing management service to Supported Housing tenants under the guidance of the Neighbourhood and Communities Team Leader.

Youll be expected to ensure compliance with housing policies legal standards and regulatory requirements including those set by the social housing regulator housing ombudsman and safeguarding frameworks.

The right fit

• You have a proven experience working within the social housing sector and knowledge of issues relating to supported housing.
• You have a resilient and professional approach to problem solving and contract dispute with customers ensuring compliance is maintained throughout.
• Youre competent in Microsoft Office and housing management systems such as Orchard.
• You have excellent written and verbal communication and interpersonal skills with people at all levels.
• Youre able to manage your own workload dealing and adapting to changing priorities.
• You must be able to work as part of a team as well as independently.
• Strong knowledge of social housing legislation including tenant satisfaction measures regulatory standards complaints service charge legislation and safeguarding etc.
• You already have or are willing to work towards housing related qualifications.
• A full UK driving license with access to a vehicle is essential.

Who we are

Regenda Homes is an award-winning Registered Social Housing provider with around 12000 homes in Merseyside Greater Manchester Cheshire and Lancashire. We provide additional support to residents including finding work money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard.

Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector in care and support and in education training and careers.

Next steps

If you like what youve read so far and think youve got what it takes to join our team then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.

Our People Services team will review your application and will be in touch shortly.

What we offer

Regenda Homes really is a great place to work and you dont have to just take our word for it! Were accredited by Best Companies for our world class levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West.

We can offer you a working environment where you can enjoy yourself develop yourself and be yourself and where you really can make a difference to peoples lives.

We also offer a fantastic reward and benefits package which amongst other things includes:

• A range of flexible working options.
• 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
• 6 additional days for volunteering.
• Up to 9% employers contribution to the pension scheme (match funded).
• 250 annual Live and Learn allowance to spend on learning any new skill.
• Enhanced maternity paternity and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives.
• A wide variety of exciting learning and development opportunities.
• Interest free loans to assist with the purchase of computer equipment and travel season tickets.
• Monthly staff lottery scheme.

We regenerate places and create opportunities for people

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested wed encourage you to submit your application as early as possible.

INDHP

The Regenda Group is a great quality forward thinking housing business building managing and maintaining the homes people need. We own or manage around 13000 properties across the region including social rented housing housing for older people supported housing private rented property shared ownership and housing for sale.

The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&Y Maintenance and Construction Redwing Living McDonald Property Rentals Petrus Community The Learning Foundry Positive Footprints and Centre 56.

Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market the diversity of our customers and a rapidly changing world.

Our core purpose is to regenerate places to create opportunities for people.