Quote to Cash Systems Engineer

About the team

OpenAIs mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the worlds best scientists engineers and business professionals into one lab together to accomplish this.

In pursuit of this mission our Revenue Operations team is responsible for equipping and enabling the Go To Market (GTM) as they seek to help customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales Solutions Customer Success Support Marketing and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our GTM team exists to help customers understand the transformational potential of OpenAIs models and we believe our own systems should reflect that same intelligence. Were looking for a talented Order to Cash (OtC) Engineer to partner with our Financial Engineering Finance Platform Technology and Order-Management teams. This is an execution-heavy builder role: youll take scoped technical outcomes like new order-capture objects fulfillment triggers tax & billing integrations SKU and entitlement governanceand turn them into well-tested production-ready Salesforce configurations and custom code.

While youll still touch with OpenAIs CPQ deployment when needed the primary charter of this role is order-management logic financial integrations and compliance-ready automations that keep deals flowing cleanly from Opportunity close through invoicing and revenue recognition

We use a hybrid work model of 3 days in the San Francisco office per week and offer relocation assistance to new employees.

In this role youll:

• Build custom order-to-cash solutions in Salesforce: Develop order-capture objects fulfillment triggers financial approval workflows and entitlement logic that move deals cleanly from Opportunity close through invoicing and revenue recognition.

• Engineer integrations with finance and billing systems: Connect Salesforce to ERP tax engines billing platforms CLM and e-signature tools to keep data accurate and auditable across the entire revenue lifecycle.

• Implement scoped technical outcomes: Take detailed requirements from the opportunity to order pods Lead Technologist and translate them into production-ready Flows validation rules Platform Events and Apex code where needed for scale or performance.

• Test troubleshoot and document: Own QA for new builds resolve production issues quickly and maintain clear documentation aligned with Copado-driven change-management SOX/SOC2 controls and deployment best practices.

• Partner cross-functionally: Collaborate daily with FinEng Fin Systems Order Management Sales Ops Billing and Legal Ops to ensure SKUs pricebooks and workflows stay accurate compliant and resilient as our product catalog and policies evolve.
  

You might thrive in this role if you have:

• Advanced Salesforce development (Apex async patterns APIs) and data model expertise across opportunity quote order and billing domains.

• Proven experience designing and implementing robust integrations using REST Platform Events and data sync patterns between Salesforce and external systems.

• QTC & finance-system experience: Familiarity with CPQ and order-management objects product catalog governance consumption- vs subscription-based pricing tax & billing integrations and data reconciliation with downstream ERPs.

• Execution and quality focus: Proven ability to build test and deploy scoped solutions in a regulated change-controlled environmentkeeping integrations intact and documentation audit-ready.
  Collaborative problem-solver: Strong cross-functional communication skills and a track record of partnering with finance and operations teams to design resilient revenue workflows at scale.

• (Nice-to-have) Salesforce certifications (Platform Developer I/II Application Architect) or prior experience in AI-driven or high-growth SaaS businesses.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

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