Desktop Engineer
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Role: Desktop Engineer
Location: Atlanta GA 30363 USA
Full Time
The Desktop Cloud Engineer is responsible for managing deploying and maintaining Smith Howards end-user computing environment with a focus on Microsoft Intune and Windows Autopilot. This role ensures seamless device provisioning policy enforcement software deployment and endpoint security across the enterprise. The position also includes ownership of software packaging and distribution ensuring applications are properly engineered tested and deployed through modern management addition the Desktop Cloud Engineer serves as a Level 3 escalation point for complex end-user computing issues providing expert-level troubleshooting and root-cause analysis to resolve advanced technical problems and prevent recurrence.
The ideal candidate is a detail-oriented IT professional with strong technical knowledge of modern endpoint management and a passion for improving the user experience through automation and standardization.
Requirements
Position Requirements
4 years of experience in a Desktop Engineer Endpoint Administrator or similar role.
Hands-on experience with Microsoft Intune and Windows Autopilot in a production environment.
Strong knowledge of Windows 11 Active Directory Azure AD and Group Policy.
Experience with PowerShell scripting for automation and configuration management.
Familiarity with Microsoft 365 and Endpoint Security solutions (Defender Conditional Access etc.).
Understanding of networking fundamentals and how they relate to endpoint connectivity.
Excellent troubleshooting and analytical skills.
Strong organizational and analytical skills; oral and written communication skills
Experience working with virtual / remote staff members.
Preferred Qualifications
Microsoft certification such as MD-102 (Endpoint Administrator Associate) MS-101 or AZ-104.
Experience with co-management (Intune Configuration Manager).
Knowledge of macOS and mobile device management (MDM) platforms.
Experience supporting hybrid or global environments.
Key Competencies:
Strong attention to detail and organizational skills.
Excellent project management skills
Ability to take initiative and lead projects.
Excellent communication and documentation abilities.
Ability to work independently and as part of a collaborative IT team.
Proactive mindset with a focus on continuous improvement and automation.
Required Skills:
IntuneEndPoint
Company Industry
IT Services and IT Consulting
Key Skills
- MAC
- Active Directory
- Switching
- Information Technology
- Access Points
- Deskstops
- PowerShell
- OS
- Windows
- SCCM
- Troubleshoot
- Computer information system
- Setup
- hardware
- Technical Support
