Chubb Life Global Office HR Operations Associate (1 year contract)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The HR Operations Associate is a member of HR Operations team responsible for Oracle HCM Onboarding and Offboarding journey support regionally. Partnering with HRBPs HR Shared Services team and Payroll the HR Operations Associate will be responsible for assessing and driving improvements for all HR Operations processes impacting Onboarding and addition the HR Operations Associate will provide Tier 2 escalation support for enquiries and requests coming through HR ServiceNow in Traditional Chinese language.
Duties and Responsibilities
Map review and document current HR Business Partner HR Shared Services and Payroll core Onboarding and Offboarding processes across all countries and legal entities.
Responsible for Oracle HCM Onboarding and Offboarding journey step modifications partnering with local HR teams on requirements gathering and Global team to ensure changes are properly documented tested and released.
Support and resolve escalated enquiries and process requests related to Onboarding Offboarding and Tier 2 Traditional Chinese tickets as assigned.
Support enquiries and process requests in other areas of the end-to-end employee lifecycle as required. This includes but not limited to talent acquisition administration compensation benefits administration time & labor absence and overall employee data management.
Provide back-up support for other HR Operations team members including in the areas of Workforce Planning Reporting & Analytics and Payroll.
Qualifications
Skills and Experience
Experience in implementing HR systems and processes for multinational corporations. Financial Services industry experience preferred.
Experience with HR information systems (preferably Oracle HCM)
Experience with service center technologies (preferably ServiceNow)
Proficiency with Microsoft Office Suite Power BI Power Automate.
Excellent communication skills both verbal and written including good command of written and spoken English Traditional Chinese and Mandarin
Superior organizational skills and able to manage multiple priorities effectively
Strong interpersonal skills to work collaboratively with stakeholders cross-culturally and at different organizational levels
Detail oriented with strong problem-solving skills
Customer focused mindset and positive learning attitude
Required Experience:
IC
Key Skills
- Business
- Information Management
- Accounting
- Corporate Risk Management
- Faculty
- Jms
About Company
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.
