Service Coordinator

Baltimore, MD - USA

Yearly Salary: USD 50000 - 70000

Posted on: 18-10-2025

Vacancies: 1 Vacancy

Job Summary

Seeking a Service Coordinator for a direct hire opportunity with our client in Baltimore MD.

This position offers full benefits including PTO Medical Dental and 401k with a company match!

Salary is between $50000 - $70000 per year (based on experience)

Responsibilities:

Serve as the first point of contact for all service inquiries.
Provide timely updates completion photos and follow-up communication.
Confirm appointments and ensure every customer receives a same-day response.

Prepare and send accurate invoices with supporting documentation.
Review timesheets and job tickets for accuracy.
Track all service work in our systems (Dataforma Spectrum CRM).
Identify and forward new sales opportunities to estimators.

Work closely with the Service Manager and field teams to align schedules.
Prepare and review work orders daily to ensure readiness for the next day.
Participate in daily scheduling meetings and update job tracking tools.

Qualifications:

3 years of experience in administrative scheduling or customer service roles preferred.
Experience in the construction or roofing industry is preferred.
Excellent organization and time-management skills.
Clear professional communicationboth written and verbal.
Ability to learn and navigate software platforms (Salesforce Service Titan Microsoft Office etc.).
Bilingual (English/Spanish) strongly preferred.

If you are interested in learning more about this role please submit your resume for immediate consideration!

INDH

Required Experience:

Manager

Seeking a Service Coordinator for a direct hire opportunity with our client in Baltimore MD.This position offers full benefits including PTO Medical Dental and 401k with a company match!Salary is between $50000 - $70000 per year (based on experience)Responsibilities:Serve as the first point of conta...