Sales Operations Strategy and Planning Manager

What you get to do in this role:

We are seeking a highly motivated Senior Operations Strategy and Planning Manager to support our Hyperscaler Sales Organization. You will be joining a fast-paced high-growth organization that is delivering against one of ServiceNows biggest priorities.

In this role you will:

• Drive operational readiness of hyperscaler geographical and GTM program expansions
  • Be the Subject Matter Expert on hyperscaler sales operations in all transformation programs.
  • Own and drive hyperscaler sales operations deliverables in all transformation workstreams.
  • Assess and resolve operational impacts/gaps/risks of transformation changes;  ensure launches are successful with no disruption to sales cycle and rep compensation.
  • Collaborate with extended cross-functional teams on issue identification and solutioning.
  • Educate hyperscaler business operations managers on transformation impact to territories targets attainment and compensation and ensure needed actions are taken.
• Lead all operational annual planning activities for the hyperscaler sales organization
  • Collaborate with cross-functional planning team to understand document communicate and drive planning calendar and deliverables.
  • Coordinate annual planning across hyperscaler operations and ensure all deliverables are met correctly and on time.
  • Partner with Hyperscaler Sales Leaders Business Operations Managers and  Analytics on sales territory analysis and design compensation plan design target setting and Headcount plans. Formulate and present recommendations to leadership.

Qualifications :

To be successful in this role you have:

• 10  years experience in a software Sales GTM organization driving planning and business transformation programs.
• Deep understanding of sales GTM motions and ecosystems: direct channel and hyperscaler marketplaces.
• Proven experience in sales planning function:  Territory and coverage design sales compensation design and target setting and attainment.
• Proven program management expertise.
• Outstanding communication interpersonal leadership and influencing skills with a proven ability to work collaboratively and cross-functionally.
• Exceptional presentation skills; must be able to synthesize and distill the very complex into simple and clear messages articulating challenges impact risk and recommendations.
• Excellent analytical and problem-solving skills with ability to drive conflict resolution.
• Proven ability to operate in ambiguity think strategically and drive tactical execution in fast-paced environments
• Proven ability to connect the dots across functions to understand impact and risk.
• Exceptional organizational skills and strong attention detail.
• Expert  Microsoft suite skills; PowerPoint Word Excel

For positions in this location we offer a base pay of $131300 - $229800 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time