Service Centre Analyst

About Us:

Solirius Reply part of the Reply Group delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients embedding our consultants into their businesses in order to provide a bespoke service allowing us to truly understand our clients needs.

It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice Department for Education FCDOS UEFA International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future.

We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do making the most of our consultants expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects providing a broad range of knowledge on which to develop their careers and progress in the direction they choose.

The Role:

Based in our Service Centre you will join as a Service Centre Analyst working with consultants across our various practices. You will have the opportunity to work across multiple competencies allowing you to develop your technical and consultancy skills and gain hands-on industry experience. This is the ideal opportunity for you to showcase your skills and abilities.

The Service Centre is designed to deliver high quality service management solutions. You will be interested and prepared to learn and develop your skills in a variety of technology roles during your placement including back-end development front-end development quality assurance DevOps incident and change management.

Candidates should be open to working in different locations for different clients. Although most of our work is in London candidates should be happy to travel as client needs dictate.

Requirements:

• Scientific or technical degree or a relevant professional qualification or equivalent experience
• Some experience in software engineering using mainstream languages such as Python Java (with related technologies)
• Show aptitude and an interest to get involved in a variety of problem solving activities as well as technologies covering varying roles
• Willingness to continually learn
• Have excellent communication skills both written and spoken word with an ability to successfully engage with team members and clients
• Display some understanding of the software development lifecycle including Agile methodologies (desirable though not essential)
• Other broader business experience (desirable but not essential)
• Other science/technology experience (desirable but not essential)

Equality & Diversity:

Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports celebrates encourages and respects all individuals and in which all processes are based on merit competence and business needs. We do not discriminate on the basis of race religion gender sexuality age disability ethnicity marital status or any other protected characteristics.

Should you require further assistance or require any reasonable adjustments be put in place to better support your application process please do not hesitate to raise this with us.

• Competitive Salary
• Bonus Scheme
• Private Healthcare Insurance
• 25 Days Annual Leave Bank Holidays
• Up to 10 days allocated for development training per year
• Enhanced Parental Leave
• Paid Fertility Leave (5 Days)
• Statutory & Contributory Pension
• EAP with
• Gym Membership Benefits
• Flexible Working
• Annual Away Days/Company Socials

Required Experience:

IC