People Operations Manager (6169)

Reston, VA - USA

Monthly Salary: $ 92000 - 135000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

As People Operations Manager youll help us scale thoughtfully keep culture alive and build systems that make work feel more human not more bureaucratic. Our Partners are the bridge between traditional HR fundamentals and the realities of our teams. Youll lean into data creativity and empathy and youll help MetroStar remain a place where people feel seen heard and energized. The ideal candidate brings a strong background in employee relations people operations compensation and learning and professional development along with experience influencing senior stakeholders and scaling people operations for a complex workforce.

We know that you cant have great technology services without amazing people. At MetroStar we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us then check out the job description below!

What youll do:

Craft the Employee Journey: Design and elevate experiences across the full lifecycle: onboarding development growth offboarding with a how does it feel to be human here lens.
Enable Scalable People Ops: Architect tools workflows and operational systems that reduce friction automate the repetitive and free time for what matters.
Be a Culture Advocate & Partner: Translate MetroStars THINK values (Trust Humility Imagination No Surprises Kindness) into real practices programs and interactions. Work with leaders to reinforce a culture of transparency experimentation and growth.
Support Leadership in People Strategy: Partner with people leaders on team design feedback development and role evolution to help them become stronger human-centered leaders.
Bridge Compliance & Community: Maintain legal policy and regulatory guardrails but always with a lens of trust fairness and empathy.
Use Data to Inform & Iterate: Build dashboards metrics and experiments to validate whats working (and what isnt) in our people practices.
Ensure that employees across the organization feel heard supported and valued in their work.
Analyze feedback and data to adjust how we work and improve our programs.
Assist in maintaining our culture and values in everyday decisions even as our company grows.
Use our people tools and processes easily

What youll need to succeed:

You have a solid grounding in HR fundamentals (employee relations policies compliance) but have spent time in or want to shift toward more strategic systems-level work.
5-7 years of experience in a People Ops / HRBP / Human Ops or similar role where you were expected to build scale or innovate not just maintain.
Curiosity creativity and a willingness to challenge the status quo.
Comfortable operating in ambiguity weighing tradeoffs and making decisions with incomplete information.
Empathy humility and a collaborative spirit.
Ability to build trust and influence across business leaders and teams.
A bias toward action: you prototype test learn and iterate.
SPHR/SHRM-SCP a strong plus

SALARY RANGE: $92000 - $135000

The salary range for this position is determined based on qualifications skills and relevant experience. The final salary offered will be determined based on several factors including:

The candidates professional background and relevant work experience
The specific responsibilities of the role and organizational needs
Internal equity and alignment with current team compensation
This role is also eligible for additional compensation subject to the terms and policies of MetroStar which may include:

Performance-based bonuses
Company-paid training and/or certifications
Referral bonuses

To apply for this position please submit your resume via the form below or through our careers page: Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:

Health dental and vision insurance
401(k) retirement plan with company match
Paid time off (PTO) and holidays
Parental Leave and dependent care
Flexible work arrangements
Professional development opportunities
Employee assistance and wellness programs

Like we said we are big fans of our people. Thats why we offer a generous benefits package professional growth and valuable time to recharge. Learn more about our company culture code and benefits. Plus check out our accolades.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment based on merit and without regard to sex race ethnicity age national origin citizenship religion physical or mental disability medical condition genetic information pregnancy family structure marital status ancestry domestic partner status sexual orientation gender identity or expression veteran or military status status as a protected veteran or any other status protected by applicable federal state local or international law.

What we want you to know:

In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Not ready to apply now

Required Experience:

Manager

As People Operations Manager youll help us scale thoughtfully keep culture alive and build systems that make work feel more human not more bureaucratic. Our Partners are the bridge between traditional HR fundamentals and the realities of our teams. Youll lean into data creativity and empathy and you...

If you think you can see yourself delivering our mission and pursuing our goals with us then check out the job description below!

What youll do:

Craft the Employee Journey: Design and elevate experiences across the full lifecycle: onboarding development growth offboarding with a how does it feel to be human here lens.
Enable Scalable People Ops: Architect tools workflows and operational systems that reduce friction automate the repetitive and free time for what matters.
Be a Culture Advocate & Partner: Translate MetroStars THINK values (Trust Humility Imagination No Surprises Kindness) into real practices programs and interactions. Work with leaders to reinforce a culture of transparency experimentation and growth.
Support Leadership in People Strategy: Partner with people leaders on team design feedback development and role evolution to help them become stronger human-centered leaders.
Bridge Compliance & Community: Maintain legal policy and regulatory guardrails but always with a lens of trust fairness and empathy.
Use Data to Inform & Iterate: Build dashboards metrics and experiments to validate whats working (and what isnt) in our people practices.
Ensure that employees across the organization feel heard supported and valued in their work.
Analyze feedback and data to adjust how we work and improve our programs.
Assist in maintaining our culture and values in everyday decisions even as our company grows.
Use our people tools and processes easily

What youll need to succeed:

You have a solid grounding in HR fundamentals (employee relations policies compliance) but have spent time in or want to shift toward more strategic systems-level work.
5-7 years of experience in a People Ops / HRBP / Human Ops or similar role where you were expected to build scale or innovate not just maintain.
Curiosity creativity and a willingness to challenge the status quo.
Comfortable operating in ambiguity weighing tradeoffs and making decisions with incomplete information.
Empathy humility and a collaborative spirit.
Ability to build trust and influence across business leaders and teams.
A bias toward action: you prototype test learn and iterate.
SPHR/SHRM-SCP a strong plus

SALARY RANGE: $92000 - $135000

The salary range for this position is determined based on qualifications skills and relevant experience. The final salary offered will be determined based on several factors including:

The candidates professional background and relevant work experience
The specific responsibilities of the role and organizational needs
Internal equity and alignment with current team compensation
This role is also eligible for additional compensation subject to the terms and policies of MetroStar which may include: