Customer Service Representative
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Job Location:
Denver, CO - USA
Monthly Salary:
$ 20 - 24
Posted on:
30 days ago
Vacancies:
1 Vacancy
Job Summary
Done! Plumbing Heating Cooling & Electrical: We have been your trusted HVAC Plumbing & Electrical provider serving the Denver metro area since 1999. Our top notch service and outstanding customer service are what makes Done the go to service company in the area. But where would we be without the heroes on our support team Wed rather not find out! Apply to be a Done hero today!
The Good Stuff:
- $20-24/hr - based on experience
- In-office position from 11am-8pm weekend work required
- Great working environment
- Medical Dental Vision and more
- 401k with company matching
- PTO Paid Holidays Paid Parental Leave
Job Duties:
- Organize & coordinate daily schedules based on call priority & technician ability
- Dispatch & debrief our technicians
- Monitor performance of service techs
- Communicate with customers in a timely & effective manner
- Understand sales goals & hold team accountable
- We will teach you everything you need to know!
What you need:
- HS Diploma or GED
- 1 year of dispatch or customer service experience.
- Proficiency with Microsoft Office or Google Suite
- Preferred experience using a Customer Service Software such as Service Titan
- High ability to multi-task and switch tasks quickly
- Excellent organizational skills
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Done! Plumbing, Heating, Cooling, & Electrical: Since 1999, we've been Denver’s trusted name for plumbing, heating, cooling, and electrical services. Our exceptional work and unmatched customer care make us the area's top choice. But our success starts with our amazing support team—co ... View more
