Director, Executive Technology Experience & Strategy
Share
Job Location:
New York City, NY - USA
Monthly Salary:
$ 35 - 40
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Qualifications and Responsibilities
- Confidence in representing the whole of Technology to the firms most senior managers (VIPs)
- Maintain a continuous focus on technology and information security
- Provide advice and suggestions for VIPs - professional and personal technologies
- Ability to streamline support models and improve processes based on user feedback and continuous improvement methodologies
- Identify areas where technology can enable and enhance the lives of senior management
- Advanced screening of new technologies including pre-pilot pilot and UAT
- Design develop and maintain strategic reports to provide visibility into the technology service space via metric analysis
- Create and/or and maintain tools and processes for the Executive Service Team
- Were looking for people who are curious self-directed self-motivated and highly reliable. Many of the issues we face are unique and complex and require creative thinking perseverance patience and a willingness to ask questions in order to arrive at a solution.
- Self-starter with good interpersonal skills to facilitate working with end-users and other IT colleagues.
- Maturity to be able to execute job functions with minimal guidance.
- Ability to effectively host calls with senior members of the Firm translate complex technical problems and develop quick response plans to information security incidents.
- Very strong verbal and written English communications skills.
- To be best prepared for this role you should have a background in Microsoft Windows operations or system administration ideally in a demanding enterprise organization. Experience with one or more enterprise operations tools such as Wireshark or Splunk would be a great help.
- Experience working with SAS Cloud providers like Microsoft Google Adobe AWS and others.
Your Responsibilities
- Provide a single point of contact for all IT related issues to senior management (VIPs)
- Troubleshoot desktop technologies and mobile devices (both personal and firm issued)
- Coordinate any technology service offering available via the firm (procurement multimedia mobile telephony etc.)
- Field non-standard technology request
- Home support visits as needed
- Board support of quarterly meetings for Executives and Directors
- Liaise with global IT service teams in support of senior managers
- Communicate scheduled outages planned system upgrades new application deployments or any IT initiatives that impact service
- Pro-actively monitor all aspects of technology used by our executives
- Provide support off hours remote support for any technical issue
Qualifications
- Bachelors degree and/or 5 years of experience in the technology service space
- Experience supporting senior executives
- Must possess excellent verbal and written communication skills
- Experience in fast pace/financial services environment preferred
- Experience supporting Microsoft office suite including Outlook Blackberry Work and iOS devices Intune Mobile Iron
- Enjoy working as part of team and independently as well
- Required Technical Skills
- Windows Desktop (Windows 10/11)
- Active Directory skills
- PowerShell Scripting skills
- Wireshark
- Splunk
- Extrahop
- Sysinternal tools
- Telephony
rate range - $35-$40
- Confidence in representing the whole of Technology to the firms most senior managers (VIPs)
- Maintain a continuous focus on technology and information security
- Provide advice and suggestions for VIPs - professional and personal technologies
- Ability to streamline support models and improve processes based on user feedback and continuous improvement methodologies
- Identify areas where technology can enable and enhance the lives of senior management
- Advanced screening of new technologies including pre-pilot pilot and UAT
- Design develop and maintain strategic reports to provide visibility into the technology service space via metric analysis
- Create and/or and maintain tools and processes for the Executive Service Team
- Were looking for people who are curious self-directed self-motivated and highly reliable. Many of the issues we face are unique and complex and require creative thinking perseverance patience and a willingness to ask questions in order to arrive at a solution.
- Self-starter with good interpersonal skills to facilitate working with end-users and other IT colleagues.
- Maturity to be able to execute job functions with minimal guidance.
- Ability to effectively host calls with senior members of the Firm translate complex technical problems and develop quick response plans to information security incidents.
- Very strong verbal and written English communications skills.
- To be best prepared for this role you should have a background in Microsoft Windows operations or system administration ideally in a demanding enterprise organization. Experience with one or more enterprise operations tools such as Wireshark or Splunk would be a great help.
- Experience working with SAS Cloud providers like Microsoft Google Adobe AWS and others.
Your Responsibilities
- Provide a single point of contact for all IT related issues to senior management (VIPs)
- Troubleshoot desktop technologies and mobile devices (both personal and firm issued)
- Coordinate any technology service offering available via the firm (procurement multimedia mobile telephony etc.)
- Field non-standard technology request
- Home support visits as needed
- Board support of quarterly meetings for Executives and Directors
- Liaise with global IT service teams in support of senior managers
- Communicate scheduled outages planned system upgrades new application deployments or any IT initiatives that impact service
- Pro-actively monitor all aspects of technology used by our executives
- Provide support off hours remote support for any technical issue
Qualifications
- Bachelors degree and/or 5 years of experience in the technology service space
- Experience supporting senior executives
- Must possess excellent verbal and written communication skills
- Experience in fast pace/financial services environment preferred
- Experience supporting Microsoft office suite including Outlook Blackberry Work and iOS devices Intune Mobile Iron
- Enjoy working as part of team and independently as well
- Required Technical Skills
- Windows Desktop (Windows 10/11)
- Active Directory skills
- PowerShell Scripting skills
- Wireshark
- Splunk
- Extrahop
- Sysinternal tools
- Telephony
rate range - $35-$40
Required Experience:
Director
Key Skills
- Business Development
- Marketing
- Pricing
- Analysis Skills
- Research Experience
- Project Management
- Research & Development
- Strategic Planning
- Financial Modeling
- Leadership Experience
- Management Consulting
- Analytics
About Company
Digital transformation and Engineering services company working with Fortune 500 customers across Industries for a Sustainable Tomorrow.
