Digital Support Executive JG
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
3 Vacancies
Job Summary
About the Role
We are hiring a Digital Support Executive for our Ahmedabad team. This role focuses on proactive client engagement clear digital guidance and achieving performance targets.
- Primary focus: customer engagement and digital support across calls video and webinars
- Ideal for candidates with strong communication skills and a target-driven mindset
Key Responsibilities
- Conduct outbound calls video calls and webinars to engage prospects and clients.
- Daily outreach: follow up with fresh leads and nurture existing leads to move them through the funnel.
- Provide clear step-by-step digital support and guidance to customers across platforms.
- Meet daily call targets and complete assigned tasks within set deadlines.
- Log and maintain accurate records of all interactions in the CRM.
- Build and strengthen client relationships through consistent proactive communication.
- Take initiative to identify opportunities suggest improvements and contribute to team goals.
Requirements
- Must have:
- Excellent verbal and written communication skills.
- Comfortable interacting with clients via calls video meetings and digital platforms.
- Goal-oriented proactive and able to prioritize tasks effectively.
- Strong organizational and multitasking abilities.
- Open to freshers with good communication skills.
- Nice to have:
- Prior experience in customer support telesales or digital client engagement.
- Familiarity with CRM tools and basic computer applications.
What Youll Gain
- Growth opportunity in a fast-paced digital environment.
- Structured training mentorship and skill-development support.
- Competitive salary plus performance-based incentives.
- Collaborative team culture and clear paths for career progression.
Required Skills:
customer acquisitioncrmcustomer follow-upcustomer supportcustomer servicevideo meetingvideodigital support executivecustomer basecustomer caredigital
Key Skills
- Design
- Javase
- Accountancy
- Jboss
- BI
- Financial Consulting
