Analyst, Feature, Salesforce
Share
Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Salesforce Feature Analyst serves as a key liaison between business stakeholders and technical teams. Positioned within the Centre of Excellence the feature analyst ensures that Salesforce solutions align with enterprise goals regulatory standards and customer experience strategies. With deep understanding of financial services operations customer journeys and compliance requirements the feature analyst portrays their proficiency in Salesforce Financial Services Cloud by showcasing their skills in interpreting data identifying trends and making actionable recommendations.
Qualifications :
- Bachelors degree in Information Systems Business or related field
- Salesforce Administrator Business Analyst and Platform App Builder certifications required with additional certification in Sales Cloud and Agentforce Specialist being an advantage
- 35 Years Salesforce experience in a professional service enterprise or financial services environment
- Proven experience in requirements gathering feature design and user story creation
- Strong understanding of Salesforce Financial Services Cloud (FSC) with firm grasp of data modelling process mapping and system integration principles
- Ability to translate business objectives into scalable Salesforce features with excellent analytical communication and stakeholder management skills
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Documenting Facts
- Exploring Possibilities
- Team Working
Technical Competencies:
- Agile Concepts
- Agile Planning
- Analysing and Interpreting Information
- Data Analysis
- IT Risk Management
- Research & Information Gathering
- Stakeholder Management (IT)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Anti Money Laundering
- HR Reporting
- Apache
- Health & Safety
- Accident Investigation
- Avionics
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
