Sr. Manager Services Sales

Responsibilities:

• Drive Sales Performance: Deliver on service sales growth targets across ANZ with a strong focus on pipeline development win rate improvement and accurate forecasting.
• Sales Forecasting & Pipeline Management: Own the ANZ service orders forecast and ensure effective pipeline creation and management aligned with sales goals.
• Sales Team Leadership: Lead coach and support the Australia Service Sales BDM team with dotted-line oversight of the NZ Service Sales BDM.
• Strategic Planning & Execution: Drive Vertivs service strategy to meet growth objectives and expand market presence. Ensure portfolio and territory plans are developed and maintained.
• Customer & Partner Engagement: Build and maintain strong relationships with key stakeholders including end customers facilities managers channel partners and contractors.
• Key Account Management: Manage and grow relationships with major accounts ensuring customer satisfaction and long-term value.
• Hands-On Sales Support: Actively participate in customer meetings and negotiations assist with quotes and support deal closure alongside the team.
• Commercial Oversight: Provide guidance on contracts and proposals to ensure profitability and compliance with Vertivs commercial standards.
• Cross-Functional Collaboration: Work closely with ASIA regional service sales and ANZ teams including presales operations supply chain finance legal marketing and HR. Represent service sales progress in monthly Tool Box meetings.
• Market Insight & Strategy: Stay ahead of industry trends and competitor activity. Gather and analyse Voice of Customer (VoC) insights to position Vertivs service offerings effectively.
• Market Development: Identify and pursue new business opportunities across Colo Enterprise and Channel segments. Refine go-to-market strategies.
• Proposal Leadership: Lead the creation of competitive proposals in collaboration with Service Operations and Customer Engineers.
• Continuous Improvement: Identify opportunities for process enhancements and improved customer engagement strategies.

Requirements:

• Bachelors degree in electrical or thermal engineering preferably with experience of working in data centre/critical infrastructure field
• Minimum 5 years experience in managing leading sales teams and complex sales opportunities
• Presentation skills for customer and internal business review presentations
• Excellent interpersonal skills with peers to work in matrix organisation
• Strong commercial acumen with the ability to understand customer needs and develop propelling customer value propositions.
• Strong collaboration and communications skills with both internal teams (sales pre sales post sales delivery and operations) and external stakeholders (customers contractors facility managers and outside industry influencers).
• Strong time management skills
• Strong written oral communication and presentation skills with experience working with people.
  Self-motivated and strong sales skills to be able to develop complex opportunities with long sales cycle into a successful outcome.
• Action and results orientated with a passion for success.
• Learning agility and the ability to stay abreast of trends and strategic landscape.
• Passion for creating positive customer centric culture across the organisation.

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. . Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development
• Foster a Customer-First Mindset
• Lead by Example