Sr. CSPI Manager, Food Ingredients, USCAN Manager of Technical Service

About Ingredion:

Join Ingredion where innovation impacts lives worldwide! Without even realizing it youve experienced our work in your favorite chocolate your pets food the paper you write on and your everyday snacks. As a global powerhouse across more than 60 industries we harness the potential of natural ingredients to transform lives. Whether youre just starting your career or bringing years of experience theres a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Ingredion Food Ingredients team is seeking a dynamic and experienced Manager/Sr. Manager of Technical Service to lead our Food Ingredients technical support strategy across the United States and Canada representing over $1.2B in sales. This role is pivotal in driving customer satisfaction innovation and business growth through expert technical service and strategic leadership.
You will manage a team of technical professionals who serve as front-line experts in ingredient selection formulation product development and troubleshooting across diverse food categories. Youll also collaborate cross-functionally to support product launches develop go-to-market tools and deliver engineering solutions aligned with business strategy.

Core responsibilities:

• Lead and develop a high-performing technical team with a customer-focused innovation culture.
• Provide hands-on technical support and lead customer projects across applications including Beverage Bakery Dairy Confectionery Savory and Brewing.
• Translate customer strategies into actionable technical solutions that expand their product offerings.
• Build strong collaborative relationships with customers and internal stakeholders across Sales Product Management Innovation Manufacturing and Supply Chain.
• Represent Ingredion in trade organizations to promote capabilities and stay current with industry trends.
• Support strategic initiatives by building technical capabilities and tools that drive efficiency and growth.
• Prioritize and guide technical project plans to meet milestones with agility and impact.
• Coordinate technical support for industry and customer events leveraging deep product and application knowledge.
• Contribute to knowledge management systems and collaborate with category teams to grow enterprise-wide expertise.
• Develop technical bulletins sales enablement tools and other resources in partnership with Sales and Marketing.

Qualified Candidates will have:

• Bachelors degree in Food Science Food Engineering Chemical Engineering or related field; Masters degree preferred.
• Minimum 10 years of relevant experience in the food industry including roles in manufacturing engineering quality or product development.
• Broad food processing and application expertise across key categories.
• Hands-on experience with food concept development using culinary lab or pilot plant equipment.
• Strong understanding of Sweeteners including nutritive and polyol types; knowledge of handling characteristics is a plus.
• Proven leadership in people management and talent development.
• Demonstrated success in leading customer projects and building long-term relationships.
• Excellent cross-functional collaboration and problem-solving skills.
• Strong communication and presentation abilities with experience engaging senior audiences.
• Willingness to travel approximately 30% primarily in US and Canada.

#LI-SA1

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race color religion age gender gender identity gender expression national origin ancestry handicap or disabilitymental or physicalmarital status sexual orientation veteran status disability resulting from military service or any other classification protected by law (protected classifications). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process we will work with the applicant to meet the job applicants accommodation needs.

Ingredion uses AI-enabled tools to support parts of the recruitment process including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying you acknowledge that AI may be used to support your application journey.

Relocation Available:

Pay Range:

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical dental and vision coverage as well as a 401(k) plan with an competitive company match.