At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
The Surgical Robotics Utilization Team manages all aspects of system installation start-up customer training account analysis drive and optimize the robotic program. Placement of a HUGO surgical robot in the hospital requires full-time support for an account specific period to ensure successful integration into the hospitals service lines. The utilization team members are seasoned professionals with in-depth knowledge of the healthcare value chain as well as a broad experience across multiple disciplines. They partner with all relevant hospital stakeholders to drive complex transformational changes implement innovative growth strategies streamline patient-focused care pathways and optimize operations.
Medtronic (NYSE: MDT) the largest and most successful medical technology company in the world is entering the market of Robotic Assisted Surgery (RAS). We are seeking talented individuals that are eager to use all their skills and competencies to quickly deploy our ground-breaking robotic assisted surgical therapies to patients surgeons and hospitals in several countries in Europe the Middle East and Africa (EMEA).
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid drivers license is essential for this role.
As a Start-up Specialist you will be responsible for the successful integration of our HUGO RAS-system into a hospital. This might be an expansion of a current robotic surgery program the creation of a new robotic surgery program or a shift from another platform to ourHUGO RAS-system. The main activities of a start-up specialist include:
Meet with the robotic program stakeholders and develop program goals and metrics for HUGO RAS-system. Conduct regular program review meetings to remain on-track
Develop a surgeon training plan coordinate attendance at Medtronics off-site training and arrange for proctored cases post-training as needed
Develop a training plan to support staff to include attendance at a Medtronic off-site training class and support staff through their learning curve
Support the technology adoption by attending to cases during a surgeon and staff members learning sessions
Utilize change management techniques to engage clinical stakeholders and attain buy-in
Coach hospitals staff to promote skill transfer and achieve self-sufficiency in operational excellence
Cooperate with Medtronic field service engineer (FSE) and the hospital staff to prepare the operating room to host the HUGO RAS-system.
Track milestones to demonstrate the value delivered for the pilot site
This is a fully remote role. It will be required to travel thought the country >75%.
Must Haves
Bachelors Degree at a minimum; Preferably Masters Degree.
Minimum of 2 years of experience within a clinical environment or working with Medtronic Robotic products / procedures
Ability to relocate to a major implementation site is required
Willingness to travel throughout your country (>75%).
Nice to Haves
12-18 months clinical selling experience in an operating room environment
Knowledge and experience of operating rooms and surgery procedures.
Demonstrated ability to operate from idea generation and strategy development through detailed implementation and results in delivery.
Understanding the impact of quality and regulatory requirements.
Strong and demonstrable project management skills.
Ability to integrate a customer team and coach it to continuously improve its performance.
Experience in change management with the ability to standardize process optimization and change management activities into a reproducible package that could be deployed in different places by different people.
Strong analytical excellent interpersonal and research skills.
Familiarity with hospital workflows and the ability to navigate complex healthcare environments.
Excellent communication and presentation skills with the ability to convey technical information to non-technical stakeholders.
Proven track record of successfully managing multiple projects simultaneously.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Experience:
IC
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