Program Director

Chicago, IL - USA

Yearly Salary: $ 100000 - 116000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Global Clients Americas Program Director (GCA PD)

Location: Fully Remote (U.S.-based); Up to 15% travel
Salary: $100000 $116000 annually
Reports To: Vice President Global Clients Americas

Position Summary

The Global Clients Americas (GCA) Program Director serves as a strategic business partner and trusted security advisor to high-value multinational clients operating across complex multisite portfolios. This role provides end-to-end leadership in designing executing and continuously improving global security programs that align both client priorities and Securitas strategic objectives.

The ideal candidate is a confident communicator and proactive problem solver with a balance of business acumen operational oversight and executive-level client engagement. Working closely with field leadership including District Managers (DMs) and Area Vice Presidents (AVPs) the GCA PD drives innovation operational excellence and consistency across regions.

Key Responsibilities

Client Engagement & Strategic Partnership

Serve as the key point of contact and advisor to senior client stakeholders consulting on security risk program transformation and business continuity.
Lead program development and execution for assigned accounts ensuring standardization innovation and alignment with global objectives.
Build and sustain long-term executive relationships through proactive communication and quarterly business reviews.
Support global contract transitions start-ups and RFP/RFI responses ensuring smooth implementation and client satisfaction.

Operational Leadership & Financial Management

Maintain full P&L ownership for assigned accounts including financial analysis cost management and margin optimization.
Oversee invoicing receivables and contract compliance; ensure transparency and accountability across all financial activities.
Partner with field teams to maintain appropriate staffing levels and labor cost control ensuring consistent service delivery.
Drive the use of KPI dashboards and performance analytics to measure success and guide continuous improvement.

Program Development & Risk Management

Lead and coordinate Security Risk Reviews using industry best practices and client-specific frameworks.
Champion the integration of technology data and automation in collaboration with Securitas Solutions Technology (SST) and other strategic partners.
Establish and enforce consistent governance policy alignment and post-order compliance across global sites.
Collaborate with global and regional stakeholders to ensure best practices and standardized processes under the GCA model.

People & Performance Leadership

Mentor and develop regional management teams to drive leadership alignment retention and succession planning.
Promote a culture of accountability collaboration and operational excellence.
Support corporate initiatives related to DE&I sustainability and ESG priorities that reflect both client and Securitas values.

Innovation & Continuous Improvement

Identify and implement strategic improvements that enhance service delivery reduce risk and strengthen client partnerships.
Lead cross-functional projects that improve efficiency visibility and enterprise value.
Act as a change agent driving innovation in global program design and execution.

Qualifications

Education & Experience

Bachelors degree preferred.
Minimum 510 years of progressive management experience in security program management operations or business leadership.
Proven ability to manage global or enterprise-level client relationships with measurable success.

Technical Skills

Proficiency in Microsoft Office Suite (Excel PowerPoint Word Outlook Teams).
Experience with Oracle Visio SharePoint and data visualization tools.
Familiarity with KPI tracking dashboards and financial modeling preferred.

Key Competencies

Executive-level communication and presentation skills.
Strong analytical organizational and problem-solving capabilities.
High degree of professionalism confidence and sound judgment.
Ability to influence collaborate and execute in a fast-paced global environment.
Self-driven adaptable and committed to excellence.

Compensation & Benefits

Salary: $100000 $116000 annually (Car Allowance Included)
Medical Dental and Vision Insurance
Life Insurance
401(k) Retirement Plan
Paid Time Off: 10 vacation days 4 floating holidays 6 sick days annually
Travel: Up to 15%

Why Join Securitas

At Securitas we protect what matters most. As part of our Global Clients division youll work with world-class partners to develop cutting-edge security strategies that create safer stronger businesses. If youre a proven leader who thrives on building relationships and driving performance wed love to have you on our team.

Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.

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Director

DescriptionGlobal Clients Americas Program Director (GCA PD)Location: Fully Remote (U.S.-based); Up to 15% travelSalary: $100000 $116000 annuallyReports To: Vice President Global Clients AmericasPosition SummaryThe Global Clients Americas (GCA) Program Director serves as a strategic business partne...