Events Manager

WHO IS USA LACROSSE

USA Lacrosse a 501(c)(3) nonprofit corporation is a Recognized Sports Organization of the U.S. Olympic & Paralympic Committee. As the governing body of mens and womens lacrosse in the United States we collaborate with passionate experts across the sport to create opportunities for people to enjoy the sport learn about the game keep participants safe and ensure everyone feels welcome. Supporting more than 425000 members we provide national leadership structure and resources to fuel and unify the sports growth and enrich the experience of its players coaches officials parents and program leaders.

USA Lacrosse believes a diverse team best positions our organization to fulfill its mission. We strive to attract and maintain a team of talented and dedicated professionals who represent the diverse nature of our membership and the national lacrosse community. We are committed to a team culture that ensures everyone feels welcomed valued included and heard.

Mission

As the governing body of lacrosse in the United States USA Lacrosse fuels the growth enriches the experience and fields the best National Teams.

Core Values

• We Influence - Written and Verbal Communication
• We Serve - Customer Focused
• We Create & Innovate - Creativity
• We Collaborate - Peer Relationships
• We are Humble & Honest - Integrity and Trust
• We Embrace Individuality - Diversity
• We Have Fun Work Hard and Play Hard

If this aligns with who you are and what you are looking for in an organization keep reading.

POSITION SUMMARY

USA Lacrosse is looking for an Events Manager to support the Director of Events and Events team in planning and executing USA Lacrosse events. You will get to work on all USA Lacrosse events from national competitions to ceremonies to regional programs to special events and initiatives. This role is critical in assisting with the management of timelines event logistics registration and internal communication and coordination across all necessary internal departments. You will be an integral part ensuring the planning and execution of all events is seamless aligning with the organizational goals of the event with innovation diversity equity and inclusion at its core.

If you are an energetic go-getter super-organized with every detail accounted for who rolls up their sleeves and gets in the weeds with the team this could be a great opportunity for you. We are looking for someone who strives to ensure events are executed as planned and attendees have an exceptional experience. If you want to work alongside of a team of experienced passionate event planners who are dedicated to the Mission of growing the sport of lacrosse to create opportunity and access for all keep reading!

A Typical Day Looks Like

Event Services & Coordination

• Builds and manages comprehensive event schedules including game timelines activation schedules logistical details (i.e. hotel planning) and internal deliverables ensuring alignment with department goals and venue operations.
• Manages the participant registration process and ongoing registration communications providing timely updates to teams vendors and staff as needed. This includes escalating any issues as appropriate.
• Serves as a point of contact for venue partners during the planning phase and through event execution including with the broader event team.
• Provides events input to the Marketing team on event details timelines and audience priorities ensuring accurate promotional materials and communication rollouts are aligned with the goals of the event.
• Collaborates with the Partnership and Sponsorship team on partner deliverables ensuring all necessary accommodations are made and proper planning is in place for accurate execution at the event. This includes raising any concerns in advance and troubleshooting with the appropriate parties at the event as necessary.
• Collaborates and communicates with the Event Coordinator regarding volunteer needs tied to services deliverables ensuring appropriate coverage and direction leading into the event.

Event Administration & Execution

• Maintains and updates internal planning documents including standard operating procedures (SOPs) production timelines and shared trackers across events. This includes alerting the necessary parties if there are any concerns so they can be addressed in advance of the event.
• Serves as a liaison between the Events team and internal departments to ensure clarity on timelines responsibilities and priorities are clearly communicated.
• Manages customer service-related inquiries related to registration team needs and/or logistical questions escalating concerns as needed while ensuring follow-through to provide a positive participant experience.

Event Evaluation & Standardization

• Supports data collection efforts including attendance tracking post-event surveys and feedback loops across teams.
• Assists in the development of recap reports and helps document takeaways to be implemented in the future into SOPs timelines and planning tools.
• Supports a collaborative team-first culture where open communication proactive problem-solving and clear follow-through are the norm.

Is This You

• 2 to 3 years of experience in event planning and/or management; previous work experience in the sports entertainment or hospitality industry a plus.
• Previous working experience for an association non-profit member based or governing body a plus.
• Understanding of event logistics vendor management scheduling and material tracking.
• Strong verbal and written communication skills to interact with internal teams vendors and event stakeholders.
• Intermediate to advanced computer skills with working knowledge of Microsoft 365 products including Outlook Word Excel and PowerPoint.
• Enthusiastic go-getter with a roll up your sleeves and get it done attitude.
• Ability to work both independently and as part of a collaborative team in a fast-paced hybrid dynamic environment.
• Strong organizational skills attention to detail follow up/through skills and ability to meet deadlines. This includes the ability to prioritize tasks and manage time effectively across multiple projects.
• Comfortable managing others and giving directions in an event setting.
• Proactive and resourceful thinker able to handle event-related issues and troubleshooting problems during event execution.
• Excellent communication skills including written verbal and interpersonal.
• Strong collaboration skills including the ability to work with different types of personalities.
• Ability to exercise the appropriate level of discretion and judgment with the capability to maintain confidentiality of sensitive and proprietary information and materials.
• Ability to be flexible with your work schedule including availability to work nights and weekends based on event needs. This may also include overnight travel for USA Lacrosse events.
• Must possess a valid drivers license for domestic travel for USA Lacrosse events. This includes the ability to rent and drive a rental vehicle for business purposes.
• Willingness to learn about the sport of lacrosse and appreciate the need to develop grow and fuel the growth of the sport with diversity equity and inclusion in mind.
• Ability to align with USA Lacrosses Mission Vision and Values and Strategic Plan to support our initiatives and organizational goals.

Expected Hours of Work

This position is generally expected to work Monday through Friday from 8:30am to 5:00pm and occasionally requires longer hours or weekend work as related to events and other business needs. This is a hybrid position and works from the headquarters office in Sparks MD three (3) days a week with the flexibility to work from home two (2) days a week.

Compensation & Benefits Overview

The total compensation pay range (inclusive of base salary plus annual incentive pay potential) for this position is $60500 to $66000 commensurate with experience.

USA Lacrosse offers a competitive benefits package including but not limited to:

• Medical Dental and Vision insurance offering multiple options for Medical and Dental (eligible the first of the month following 30 days of employment).
• Company paid Life and AD&D at one times an employees annual salary up to $50000 and company paid Long Term Disability (LTD) at one year of employment.
• 403(b) retirement plan (eligible immediately upon hire) including a 4% employer contribution at one year of employment.
• Generous PTO company paid holidays bereavement jury duty and parental and maternity leave.
• Additional voluntary insurance options such as supplemental benefits through Colonial and Nationwide pet insurance.
• Discounts on USA Lacrosse merchandise.
• Free onsite gym at HQ office.
• Free parking.

Travel Requirements

Travel may be necessary up to 30% of the time (local regional). Travel would involve the following mode(s) of travel: car train or air. Some out of area and overnight travel will be expected.

EEO Statement