IT Desktop Support Specialist

Drexel

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profile Job Location:

Philadelphia, PA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Summary

To satisfy desktop IT needs at Center City locations. These locations include Drexel Medicine Clinics Research Departments Labs and Academic spaces. On the assigned day on-site the resource will rotate through the clinics to ensure technology is working as needed.

Essential Functions

  • Provide Tier 2 and Tier 3 level on-site technology support for administrative offices in high-level or sensitive positions
  • Utilize in-person or remote access for end-user computers peripherals new technologies and configurations for Windows and Macintosh platforms
  • Plan advise and coordinate equipment installations in the administration and / or academic offices supported
  • Oversee inventory of software and equipment.
  • Maintain computer and system security.
  • Understand operation of computer networks and relationships among systems.
  • Identify user needs and independently research procedures for accomplishing tasks addressing both immediate and long-term technology processes and document findings
  • Remain informed and practiced in operating system and hardware requirements and evaluate new technologies and provide insight into such technologies as they become accepted for use
  • Coordinate closely with supervisor and communicate regularly with administrative staff regarding services and suggestions for implementing them

Required Qualifications

  • Minimum of a Bachelors Degree

Physical Demands

  • Typically sitting at a desk/table
  • Typically standing walking
  • Lifting demands 25lbs
  • Lifting demands > 50lbs

Location

  • Center City - Philadelphia PA

Additional Information

This is a Part-Time per diem position classified as offered pay is based on the successful candidates qualifications and experience departmentbudget and an internal equity review.

For information about benefits please review Drexels Per Diem/Casual/Temporary Benefit Fact Sheet.

Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.

Additional Required Documents

A review of applicants will begin once a suitable candidate pool is identified.


Required Experience:

IC

Job SummaryTo satisfy desktop IT needs at Center City locations. These locations include Drexel Medicine Clinics Research Departments Labs and Academic spaces. On the assigned day on-site the resource will rotate through the clinics to ensure technology is working as needed.Essential FunctionsProvid...
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Key Skills

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About Company

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Drexel University in Philadelphia, PA is an academically comprehensive and globally engaged urban research university, dedicated to advancing knowledge and society and to providing every student with a valuable, rigorous, experiential, technology-infused education, enriched by the nat ... View more

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