Club Concierge Snowmass Mountain Club Winter

Position Summary
The Club Concierge provides high-level personalized service to all members and their guests while maintaining the professional standards of a private mountain club. The role focuses on creating a welcoming comfortable environment managing amenity-style snack and beverage offerings and assisting with daily needs such as activity coordination equipment logistics and local arrangements. This position reports to the Club Manager.

Job Posting Deadline
Applications for this position will be accepted until October 26 2025.

Essential Job Functions
    Greet and engage with members and guests by name offering a warm and attentive welcome
    Maintain stock and present complimentary snack and beverage offerings (e.g. chips soft drinks charcuterie boards) to reflect club standards
    Monitor lounge cleanliness and ambiance ensuring a consistently comfortable orderly and well-stocked space
    Coordinate ski valet services including equipment storage retrieval and assistance with rentals or tuning
    Assist members with local reservations for dining activities spa appointments and transportation
    Maintain accurate records of guest visits and transactions (e.g. day tickets guest use limits)
    Communicate efficiently with internal departments including ski concierge valet and Membership Office to fulfill member requests
    Assist with light administrative tasks including email communication package handling and member account documentation
    Support inventory tracking and retail sales for club merchandise as applicable
    Provide information on Mammoth and surrounding area conditions activities and events
    Report member feedback issues or complaints to the Club Manager in a timely manner
    Perform other duties as assigned

Qualifications :

Education & Experience Requirements
    High school diploma or equivalent required
    Prior experience in a hospitality or private club setting preferred
    TIPS or alcohol service certification helpful but not required
    Food Handler Certification preferred

Knowledge Skills & Abilities
    Strong guest service orientation with discretion and professionalism
    Knowledge of greater Mammoth area activities and seasonal offerings
    Basic food and beverage service experience including snack and beverage presentation
    Working understanding of ski equipment and mountain operations
    Computer proficiency; comfortable with data entry and internal communication platforms
    Strong organizational and multitasking skills
    Ability to work autonomously and collaborate with other departments
    Clear professional verbal communication; bilingual skills helpful
    Calm under pressure and responsive in fast-paced high-service environments
    Basic inventory and record-keeping abilities
    Ability to lift and carry light supplies or equipment when needed
    Flexible schedule including weekends and holidays

Additional Information :

Work Environment & Physical Demands
    Ability to reach crouch kneel stand walk or be on your feet for extended periods of time
    Regularly work in wet hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
    Must be able to occasionally lift push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position but no more than 50)

Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
    Paid Time Off Programs
    Paid Leave Programs
    Employee Ski Pass
    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One Aspen Snowmass Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process please contact Human Resources at .         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One inclusion equity and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience we embrace and celebrate the unique experiences perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected valued and empowered and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Companys benefits and other compensation visit One participates in E-Verify.

E-Verify & Right to Work Poster

Remote Work :

No

Employment Type :

Full-time