Technical Associate Cloud Infra Monitoring

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Inviting applications for the role of Technical Associate- Cloud Infra Monitoring
We are looking for a skilled and proactive Azure Cloud Monitoring Engineer to join our Network Operations Center (NOC) team. The ideal candidate will have a strong background in monitoring and managing Azure cloud infrastructure to ensure its performance security and availability. You will be responsible for real-time monitoring incident management troubleshooting and optimizing the performance of Azure-based systems.

Responsibilities
Azure Cloud Monitoring:
oMonitor Azure infrastructure including virtual machines networks storage and services using Azure Monitor Log Analytics and other monitoring tools.
oSet up alerts thresholds and dashboards to ensure the health and performance of all Azure resources.
oProactively monitor and manage Azure services such as Azure App Services Azure Functions Virtual Networks Azure Storage and Azure SQL Database.
Incident Detection and Response:
oRespond to and resolve real-time incidents alerts and performance issues across the Azure environment.
oTroubleshoot connectivity latency and availability issues across Azure resources.
oEscalate issues as needed and collaborate with other technical teams to resolve complex problems.
Performance Optimization:
oIdentify and resolve performance bottlenecks and resource inefficiencies in Azure environments.
oPerform capacity planning and optimization of cloud resources to reduce costs and improve overall system performance.
oRegularly review performance metrics and recommend changes to enhance the efficiency of Azure resources.
Automation and Scripting:
oWrite and maintain scripts (e.g. PowerShell Azure CLI) to automate monitoring tasks incident resolution and resource management.
oDevelop and implement automation for Azure resource provisioning and scaling using Azure Automation Azure Functions and ARM templates.
Documentation and Reporting:
oMaintain detailed documentation related to monitoring configurations best practices troubleshooting steps and incident reports.
oProvide regular reports on system health incident response and Azure resource utilization to stakeholders.
Collaboration and Escalation:
oWork closely with other NOC team members system administrators and Azure engineers to resolve complex issues and optimize cloud services.
oParticipate in cross-team meetings to review incidents and improve response times and procedures.

Qualifications we seek in you!
Minimum Qualifications / Skills
Education:
oBachelors degree in Computer Science Information Technology or a related field (or equivalent work experience).
Experience:
oGood experience working with Azure cloud environments.
oHands-on experience with monitoring tools like Azure Monitor Log Analytics and Azure Security Center.
oProficiency in managing and troubleshooting Azure resources such as virtual machines storage accounts networks and databases.
oExperience with incident management and monitoring of cloud-based services.
Skills & Knowledge:
oStrong understanding of Azure services networking storage and security configurations.
oProficiency in scripting and automation (PowerShell Azure CLI).
oExperience with Azure Resource Manager (ARM) templates and Azure Automation.
oUnderstanding of monitoring and alerting systems and a proactive approach to detecting performance issues before they impact service availability.
oKnowledge of containerized applications in Azure (Azure Kubernetes Service) is a plus.

Preferred Qualifications/ Skills
oMicrosoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert.
oMicrosoft Certified: Azure Fundamentals.

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.