Global Services Data & Business Analyst (Hybrid)

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

You will work alongside the companys Global Services Business Intelligence & Operations team helping to solve business problems using data via quantitative analysis development of metrics & KPIs financial modeling and dashboard development.

Key Responsibilities

• Project & Stakeholder Management: Collaborate with global teams and stakeholders to gather requirements define KPIs assess development effort and establish project plans with clear milestones.

• BI Development & Analysis: Design develop and maintain insightful Tableau dashboards visualizations and reports to deliver key business insights to executive and internal customers.

• Data Governance & Integrity: Own the end-to-end data lifecycle by establishing and maintaining a source of truth for key data performing detailed data validation and driving improvements in data integrity and report automation.

Required Skills:

• BI & Visualization: Proficiency in Tableau Desktop and Tableau Server for report creation dashboard development and publishing.

• Data Querying & Manipulation: Advanced ability to write complex SQL queries for data analysis manipulation and extraction.

• Data Integration: Proven experience connecting to joining and transforming data from disparate sources (e.g. Salesforce Jira ServiceNow custom databases).

• Data Architecture: Strong understanding of data modeling data warehousing concepts and ETL processes.

• Advanced Analytics (Preferred): Familiarity with AI/ML concepts data preparation for modeling and integrating AI/ML insights within Tableau.

• Data Visualization: 3 years of professional experience building data visualizations and dashboards with proficiency in Tableau.

• SQL: 3 years of professional experience writing complex SQL queries for data extraction manipulation and analysis.

• Data Acumen: Experience with data validation and cleansing; comfortable working with ambiguous or incomplete data sets.

• Business Tools: Proficiency with Google Workspace Microsoft Excel (Advanced) and PowerPoint.

Professional Attributes

• Communication & Influence: Excellent ability to distill complex problems into simple understandable terms and influence cross-functional teams to gain support for recommendations.

• Strategic Mindset: A proactive self-motivated individual with strong organizational skills and the ability to thrive in a fast-paced evolving environment.

• Business Acumen: A solid understanding of business and financial principles to effectively interpret customer needs and data-driven insights.

• Systems Experience: Familiarity with ITSM and CRM systems (e.g. ServiceNow Salesforce PureCloud) would be beneficial.

Target Base Salary Range: $85000-$100000 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

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Basic Requirements

• Minimum of a Bachelors degree and 3 years of Data or Business Analyst experience

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our :

• Incentive Bonus Plans

• Medical Dental Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.