Renewal Service Consultant
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Your Career
As a Renewals Services Consultant youll play a mission-critical role in our renewals engineworking across data pricing systems and stakeholders to ensure smooth timely and accurate renewals. Supporting major and selected enterprise accounts youll manage complex data sets produce customer-facing quotes and partner closely with Field Sales and Channel teams.
Youll also be instrumental in process improvements and mentoring junior team members as we scale.
Your Impact
Analyze installed base and subscription data to identify upcoming renewals
Clean triangulate and validate data across systems to ensure accuracy
Provide data insights and value propositions on opportunities
Partner Customer Intelligence to develop incremental pipeline for upsell and tech refresh
Generate price quotations aligned with historical pricing and current standards
Collaborate with Field Sales and Channel Partners to refine and finalize proposals
Support custom requests pricing exceptions and escalations with cross function stakeholders
Handle high-complexity and high-value opportunities for Major Accounts
Address order administration and renewal processing issues
Ensure accurate customer data (contacts registration usage) in systems
Recommend automation process enhancements and tools to improve speed and accuracy
Share knowledge and best practices with junior team members
Qualifications :
Your Experience
4-7 years in inside sales or renewal sales sales operations complex deal desk or senior pricing roles
Experience with Enterprise sales motion and channel sales models (distributors resellers)
Strong communication business judgment and attention to detail
Comfortable working with large volumes of data to support decision-making on renewal strategy and action plan
Advanced Excel skills (lookups pivots logic functions) and exposure to Salesforce or ERP/CPQ systems
Experience handling complex deal commercials
Ability to work independently in a cross-functional fast-paced environment
Familiarity with Power BI Power Query PowerPivot or Tableau a plus
Proficiency in Mandarin to support collaboration with Mandarin-speaking customers and stakeholders across the JAPAC region.
Additional Information :
Our Commitment
Were trailblazers that dream big take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- HP Service Manager
- Windows
- ServiceNow
- Relationship Management
- Operating Systems
- Management Consulting
- Troubleshooting
- Automotive Service
About Company
Our enterprise security platform detects and prevents known and unknown threats while safely enabling an increasingly complex and rapidly growing number of applications. Come be part of the team that redefined the firewall industry and is now the fastest-growing security company in hi ... View more
