Accounts Receivable Subject Matter Expert – Assistant Manager French – Hybrid Bucharest

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Accounts Receivable Subject Matter Expert Assistant Manager - French Hybrid Bucharest
The Accounts Receivable Europe organization provides professional services to the legal entities operated by the client affiliates. Scope of service includes the end-to-end Collections & Dispute management process.

Responsibilities

Work closely with Team leader and Team members.
Perform Senior AR Specialist daily activities.
Help and guide junior colleagues on difficult account reconciliation / escalation cases.
Help tracking performance the junior other team members performance.
Coaching juniors on process related situations.
Act as client facing person besides the Team leader.
Drive projects initiatives to improve AR process by involving team members and cascading output to Clients.
Analyse reports flag risks and improvement possibilities to Team Leader and our Client.
Improve & maintain reports based on the I2C standards.
Be an active part in internal new projects and produce innovative ideas & ways of executing them.
Identify and drive process improvement opportunities projects aligned with business initiatives and customer needs.
Drive standardization and productivity improvement within the team.
Collaborates inside the company with members of the same team or other teams to accomplish the allocated tasks.
Collaborates outside the company with client representatives within the authority limits allocated by the direct manager.
Offer support to the team for customer accounts clearings and reconciliations.
Accomplish all responsibilities in line with client compliance and integrity requirements.
Create update revise and submit standard operating procedures for approval.
Follow the training plan set by management complete it on time and highlight potential risks for delays.
Act as a backup or cross-trained for another process or scope of work.

Qualifications
Minimum qualifications
Full professional knowledge of French min. C1 and English min. B2
Business School Degree or qualification or minimum relevant work experience related experience to either cash collection or customer service ideally in a multinational environment.
Ability to work under pressure in a dynamic environment.
Microsoft Office proficiency especially Excel.
Demonstrated effective cash collection skills with detail orientation.
Proven financial analysis skills
Ability to be hardworking and to think outside the box.
Excellent proven interpersonal and teamwork skills.
Excellent verbal and written communication skills.
Capable of inventive problem solving while remaining customer focused.
Cultural awareness in a diverse and international environment.
Thirst for learning.

Preferred qualifications
Multilingual preferred.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.