Assistant Supervisor, PRO Team

Seattle, OR - USA

Hourly Salary: $ 25 - 31

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Position

Assistant Supervisor

Department

Public Realm Operations Team

Reporting Relationship

Public Realm Operations Team Supervisor

Status

Full-time Non-Exempt 40 hours per week

Overview

The DSA/MID Ambassador teams play a vital role in living our organizations mission: to create a healthy vibrant downtown for all. All Ambassadors are stewards of the public realm and help to make it an inviting and welcoming place for all. All Ambassador teams work with the following priority framework focusing on the three Cs: Clean Clear and Cared for. This means that all employees strive to maintain a visually appealing and safe environment for all by resolving clutter and disarray and caring for all people in the public realm in a friendly and positive manner. The downtown public realm should be high quality and consistent demonstrated through attentive oversight of the details in the public realm space and genuine care and concern for the people in the space.

Position Overview

Public Realm Operations Assistant Supervisor is responsible for providing field supervisor and support to ambassadors to ensure both public and private owned amenities in the downtown public realm are clean organized and in excellent working order; that right-a-ways parks and plazas are set up each day to be welcoming to all; to support activations programming and events that support the organizations mission and to collaborate will all MID teams on a daily basis.

Duties and Responsibilities

Interact with the public regularly and provide a high level of customer service.
Perform supply inventory and file reports to the purchasing agent for the facilities Department.
Assist in the coordination of department activities such as scheduling work assignments setting priorities
Help to analyze problems and develop effective courses of action.
Assist with recruiting hiring selecting orienting and training employees developing personal growth opportunities.
Ensure that all employees have the necessary equipment and supplies to perform their duties.
Address performance or behavior concerns through coaching training and/or corrective action to ensure desire performance is achieved.
Ability to coach mentor and supervise individuals who may or may not have had a past criminal background or addiction challenge.
Monitors employee activities to ensure performance standards and productivity levels are maintained.
Evaluate employee work habits to ensure compliance with safety regulations.
Conduct uniform and personal appearance inspections of all Cleaning Ambassadors
Assist the supervisor in conducting formal performance evaluations.
Other duties as assigned.

Minimum Qualifications

Ability to consistently exemplify MID/DSA core values: Collaboration Perseverance Innovation Excellence and Integrity.
Ability to demonstrate customer service experience and effective leadership skills.
Strong time management skills with the ability to work independently.
Ability to communicate effectively both verbal and written.
Strong interpersonal skills with emphasis on emotional intelligence
Ability to work in all public spaces in the downtown area.
Required to maintain a clean and neat appearance.
Ability to provide a valid ID.
Knowledge of Downtown Seattle and its community a plus.
Basic knowledge of Window MS Word Excel and Outlook is a plus.

Physical Demands and Work Environment

Work Environment - Work outdoors for the entirety of each shift in all weather conditions handling potentially hazardous waste.

Physical Demands - Standing walking bending sitting 8-10 hours a day. Must be able to lift 50 pounds.

Schedule:

Team 4- Friday Monday 10:30 a.m. 9 pm

Employment Details

DSA is committed to internal and market equity. The hourly range for this position is $25.00 - $31.00. Salary is determined based on internal and market equity internal and market data/salary ranges and the applicants job-related knowledge skills and experience. We will hire at the beginning of the salary range to allow future salary growth based on an employees performance professional development and increases in responsibilities and duties. Downtown Seattle Association provides a comprehensive benefits package including but not restricted to:

*Medical/Dental/Vision Coverage

PTO/Personal Holidays

*Paid FMLA

*Life Insurance

*LTD

*ORCA Card

Flexible Spending Account

Employer-Matched 401(k) Contribution with up to 5% Match

*First Choice EAP

Corporate Discounts

*Employer-paid benefit

Application Instructions

Please submit your application by Tuesday November 18th.

We recognize the value of the Downtown Seattle Association and our affiliate organizations and programs reflecting the diversity of our community and are intentionally and actively seeking out applications from a variety of backgrounds including members of the LGBTQIA community and Black Indigenous and people of color (BIPOC).

Downtown Seattle Association is an equal opportunity employer. All employees and potential employees will be recruited selected trained promoted and if necessary disciplined without regard to sex race religion creed marital status age national origin ancestry color sexual orientation gender identity or expression political ideology or activity disability veteran or military status. All applicants are carefully screened and full consideration is given to their training education skills aptitudes experience and previous work record. In addition DSA does not discriminate based on genetic information in its employment-related policies and practices including coverage under its health benefits program.

Required Experience:

Manager

PositionAssistant SupervisorDepartmentPublic Realm Operations TeamReporting RelationshipPublic Realm Operations Team SupervisorStatusFull-time Non-Exempt 40 hours per weekOverview The DSA/MID Ambassador teams play a vital role in living our organizations mission: to create a healthy vibrant downtown...