Staff Software Engineer (Java Backend)

Team Info:

The developer sandbox team is a platform group that is enabling development at scale on the ServiceNow AI Platform.  Developer sandboxes allow for more developers to work in parallel and will help scale AI development on the platform. We partner deeply with products other engineering teams and customer-facing teams to build solutions that help our customers work better. 

As a Staff Software Engineer on our team you will play a key role in translating product requirements designing engineering solutions and prototyping and leading and delivering the implementation.  Come join us if you thrive on solving difficult platform level integration and performance problems and want to enable development and AI agents at scale on the ServiceNow AI Platform. 

What you get to do in this role: 

• Build high-quality clean scalableand reusable code by enforcing bestpractices around softwareengineering architecture andprocesses (Code Reviews Unittesting etc.)
• Design and develop backend services in Java to extend the platform. 
• Build with a strong emphasis on performance scalability and reliability. 
• Optimize database integrations for scalability management and access. 
• Partner with the productowners to understand detailedrequirements and own your codefrom design implementation testautomation and delivery of high-quality products to ourusers. 
• Partner and coordinate with cross-functional teams to ensure other platform components work within the scope of the services. 
• Partner with UI Teams to build out APIs to support management of those services. 
• Ensure dependencies are fulfilled and integrations are designed and implemented in a scalable and extensible way. 
• Ensure that our solutions are performant identify and address performance issues. 
• Lead the design and implementation of softwarethat is simple touse extensible and meets customer requirements. 
• Contribute to the design andimplementation of new products andfeatures while also enhancing theexisting productsuite 
• Be a mentor for colleagues andhelp promote knowledge-sharing 

To be successful in this role you have:  

• Demonstrated experience working across other job functions including product and other engineering stakeholders to understand product requirements and translate them to engineering requirements designs proof-of-concepts and final products. 
• Experience with data structuresalgorithms object-oriented designdesign patterns andperformance/scale considerations 
• Analytical and design skills 
• Ability to manage projects with material technical risk at a team level 

Qualifications :

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry. 
• ExperienceIn using AI Productivity tools such as Windsurf Cursor etc is a plus or nice to have.  
• 6 years of experience with Java or asimilar OO language 

Nice to have: 

• Experience working in databases such as MariaDB and Postgres is a plus

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 

Remote Work :

No

Employment Type :

Full-time