IRM Strategy, Planning and Governance Manager

The IRM Strategy Planning and Governance Manager plays a pivotal role in Manulifes Global Information Risk Management (IRM) organization. You will be integral to the Strategy Planning and Governance (SPG) Team focusing on our Technology Risk Culture Program overseeing first-line education initiatives and supporting other general SPG initiatives. This role works very closely with partners in Global Communications and L1B collaborators on a regular basis providing the opportunity to engage with leaders and SMEs across the organization.

Primary Responsibilities

• Technology Risk Culture Program. Collaborate to design and enhance training and educational initiatives promoting a comprehensive understanding of technology risks across the organization. This includes supporting the content for the Information Protection Education Program coordinating specialized training sessions for new and updated Information Risk Management policies and standards and developing quarterly Information Protection awareness campaigns & communications that are shared Company-wide. Your efforts will ensure these programs are engaging informative and aligned with organizational goals to cultivate a proactive risk culture.
• Education Oversight and Challenge. Assist in developing and implementing a new independent oversight and challenge function for education and training activities across the first line of defense. This involves designing processes to evaluate and improve the effectiveness of training programs ensuring they meet organizational standards and contribute to a strong risk management culture. Your role will include collaborating with collaborators to align these activities with strategic objectives and fostering continuous improvement in risk education.
• IRM Strategy Planning and Governance Initiatives. Support various IRM operations such as coordinating Town Halls and team events to enhance communication and collaboration across the organization. This involves logistical planning content development and collaborator engagement to ensure these events are impactful and aligned with strategic objectives. Your contributions will drive the successful implementation of IRM strategies and initiatives.

Required Qualifications

• Minimum 5 years of experience in Communication or Education within a complex global enterprise.
• Experience inthe areas of Information Technology Risk Management and/or Audit within a complex global enterprise a plus.
• University degree (Communication or Education preferred) or equivalent experience.
• Strong written and verbal English communication skills including ability to explain highly technical information to non-technical audiences.
• Strong collaboration problem solving and influencing skills in a highly matrixed and dynamic organization.
• Strong time management and organizational skills to manage multiple tasks deadlines and changing priorities.

When you join our team

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.