Solutions Architect, AI

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Valence has built the only AI native coaching platform for enterprise offering personalized expert and human-like guidance and support to any leader or employee. Were not just talking about the future of work were building it now with the most innovative Fortune 500 companies across healthcare financial services manufacturing and technology.

Our focus is on the problems that actually decide whether AI changes how organizations operate the ones with no playbook no obvious answers and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale this is your chance.

And this isnt for everyone. Were not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of whats possible who get bored when things feel done and who are driven to redefine what AI can mean for leaders companies and the world. Because at Valence the work worth doing is the kind that redefines work itself.

The Role

This role will lead enterprise customizations for Nadiaour AI coachadapting and deploying tailored solutions for complex customer environments. Youll design implement and evaluate high-impact workflows (prompts memory/knowledge patterns coaching flows) balance bespoke vs. reusable architectures and build the tooling and evaluation muscle that helps us scale enterprise AI deployments.

Youll collaborate cross-functionally with Product AI Research/Applied AI and Engineering ensuring our most advanced enterprise AI systems are safe performant and aligned with user outcomes.

This is a hybrid role combining product sense technical grounding and delivery instinctideal for someone who loves to build ship and iterate. Youll thrive if you can translate between client needs and AI system design and operate comfortably in ambiguity while pushing toward real-world results.

About Valence

Were the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the worlds biggest companies approach learning and development helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.

Weve been featured in Harvard Business Review TIME World Economic Forum Financial Times Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally including Coca-Cola Delta Nestlé General Mills ServiceNow Schneider Electric Deutsche Telekom AstraZeneca Prudential CVS and Bristol Myers Squibb.

Working at Valence means youll work directly with Fortune 500 technology leaders building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These arent just any enterprise clients - theyre the companies defining what AI-first business transformation looks like across every major industry.

What Youll Do

Own end-to-end customizations: Lead discovery design implementation evaluation iteration cycles for enterprise-grade workflows.
Architect for reuse: Identify repeatable patterns modularize components and define when to productize; communicate tradeoffs across speed quality and maintainability.
Drive quality and evaluation: Define prompting standards guardrails and success metrics (accuracy tone safety outcome quality). Build lightweight evaluation frameworks that scale across clients.
Make hard tradeoffs: Balance speed vs. scalability; protect the platform from over-engineering while ensuring customers see real value quickly.
Collaborate deeply: Partner with Product AI Engineering and Coaching SMEs to deliver solutions with measurable impact.
Mentor and level up others: Guide associates or EMs learning prompting and integration skills; contribute to playbooks templates and internal training.
Measure outcomes: Track deployment speed adoption satisfaction and quality; identify opportunities for reusability and efficiency gains.

What Were Looking For

5 years in solutions engineering forward-deployed engineering or consulting engineering ideally with enterprise-facing experience. Open to less years for exceptional builders who ship and learn fast.
LLM/AI experience: prompt design evaluation and deployment of LLM-powered systems. Understanding of memory/knowledge retrieval and safety/guardrails.
Systems & judgment: track record of deciding what should be bespoke vs. reusable designing for modularity without over-engineering.
Enterprise craft: stakeholder management discovery and communication. You know when to push back and when to ship.
Collaborate deeply: Partner with Product AI Engineering and Coaching SMEs to deliver solutions with measurable impact.
Quality mindset: you hold the line on accuracy safety and performance while maintaining pragmatism.
Growth mindset: Growth mindsetfocused on continuous skill development in rapidly evolving AI landscape
Startup DNA: Startup experience preferredwith proven comfort navigating ambiguity and high-velocity execution.

What youll get

Ownership & Rapid Growth
Outsized missions from day one with direct responsibility for company-defining projects
Work alongside the executive team with transparency into strategy and decision-making
Influence on direction through real-time customer feedback and market insights

AI-First Operator
Work directly with cutting-edge AI models and next-generation platforms
Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries
Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale

Compensation
Competitive salary including base bonuses
Comprehensive health coverage (medical dental vision) from day one
Generous PTO company-wide R&R shutdowns and paid parental leave
Retirement plan support for US and global employees

Equity
Meaningful ownership in a venture-backed company at a growth inflection point
Financial upside that comes from scaling fast
Top-up grants as we scale and you deliver exceptional performance your compensation grows alongside your impact

Top-Performing Culture
A culture built for top talent: intensity to win growth without limits and a team that solves hard problems and celebrates big wins together

Learn more about us and meetourteamhere

Location and Work Environment

This role is 3 days a week (Tues - Thursday) minimum in office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK) and have valid travel documents without work authorization restrictions in the US.

Diversity and Inclusion

We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions please reach out to Allison Langille Head of People at emailprotected.

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We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.