Dutch Customer Support Remote worldwide

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profile Job Location:

Amsterdam - Netherlands

profile Monthly Salary: Not Disclosed
Posted on: 16-10-2025
Vacancies: 1 Vacancy

Job Summary

What you will do:
  • Communicate with customers via phone chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction representing a major brand
  • Provide troubleshooting for mobile devices (mobile phones tablets & more)
  • Assist customers to manage/secure their account & passwords
  • Set-up repairs for hardware-related issues
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts
  • Maintain high customer satisfaction
What you will bring:
  • Fluency in Dutch
  • Intermediate English
  • Familiarity with iOS and/or MacOS or comparable technology is preferred
  • Great communication skills
  • Prior customer support experience would be an advantage
  • Strong troubleshooting skills
    What We Offer:
    • Competitive monthly salary 2 extra salaries per year.
    • Full training by certified instructors on products and customer service techniques.
    • Professional growth and development opportunities.
    • Special events community involvement and social responsibility initiatives.
    What you will do:Communicate with customers via phone chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction representing a major brandProvide troubleshooting for mobile devices (mobile phones tablets & more)Assist customers to ...
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    About Company

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    We connect talented professionals with international job opportunities. Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition abroad. Our mission is to help candidates succeed globally.

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