Payment Lifecycle Specialist IV

Manila - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description

You have excellent analytical mathematical and problem-solving skills with the ability to effectively communicate issues and results to management. You are seeking your next career growth - this is the team for you.

As an Alternative Payments Operations Lifecycle Spec IV in our AP Operations team you will provide comprehensive operations support across multiple Alternative Payments Schemes utilizing existing payment operational framework and through the development of new technology and operational functions to streamline processes. You will support new digital payment products which are in early stages of development to ensure business processes and eventual issues are properly managed from an operational standpoint since new product inception until scalable size of operation. You will also carry out daily operational tasks to ensure optimal performance which will be assessed through key indicators data analytics reporting and other operational controls.

Job Responsibilities

Analyze requirements for completeness consistency comprehensibility and JP Morgan Operations Standards
Identify resolve or escalate either procedural issues or operational errors that may arise during payments monitoring including upholding compliance and risk standards.
Detect and escalate potential fraudulent threats and help prevent financial and reputational damage to the institution
Contribute to process optimization initiatives including projects to identify inefficiencies improve quality and enhance the customer experience.
Work with stakeholders and project teams to establish requirements for Alternative Payments support products
Partner with internal departments to scale operating model for new rail growth as business initiatives attracts new clients and/or growth of existing client base
Develop subject matter expertise of new products business processes and application flows to proper manage changes issues and other support needs
Interact with Product Management Operational Monitoring and Incident Management Teams along with Project Managers and IT teams
Interface with other operations departments to research and resolve inquiries including escalated matters.
Learn and apply skills in innovation market product knowledge and artificial intelligence to identify opportunities to improve or optimize payment lifecycle processes

Required qualifications capabilities and skills

Intermediate knowledge of global payment processing operations or similar operations including understanding of standard operating procedures and customer-specific instructions.
Skilled in effective execution and task management with strong time management abilities to ensure timely and accurate completion of work.
Proven ability in decision making and problem solving utilizing critical and analytical thinking to ensure accuracy and effective solutions in moderately complex situations.
Proficiency in data analysis techniques with the ability to interpret and communicate data effectively to inform decision-making processes.
Demonstrated communication skills and emotional intelligence including a growth mindset and personal resiliency to collaborate productively with management teams and other stakeholders in diverse and dynamic environments.
Ability to collaborate with stakeholders and cross-functional teams to solve problems influence outcomes and drive continuous improvement initiatives in payment processing.
Intermediate computer software and technical skills including alpha/numeric data entry and typing skills.
Foundational understanding of cybersecurity controls and anti-fraud strategies to assist in identifying and addressing potential threats to protect information and systems.

Preferred qualifications capabilities and kills

Experience of Payments Cash Treasury Operation dealing with operational process controls and problem solving is a plus

Experience in global payments is desirable with understanding of accounting and money move processes

Required Experience:

DescriptionYou have excellent analytical mathematical and problem-solving skills with the ability to effectively communicate issues and results to management. You are seeking your next career growth - this is the team for you.As an Alternative Payments Operations Lifecycle Spec IV in our AP Operatio...

Description

Job Responsibilities

Analyze requirements for completeness consistency comprehensibility and JP Morgan Operations Standards
Identify resolve or escalate either procedural issues or operational errors that may arise during payments monitoring including upholding compliance and risk standards.
Detect and escalate potential fraudulent threats and help prevent financial and reputational damage to the institution
Contribute to process optimization initiatives including projects to identify inefficiencies improve quality and enhance the customer experience.
Work with stakeholders and project teams to establish requirements for Alternative Payments support products
Partner with internal departments to scale operating model for new rail growth as business initiatives attracts new clients and/or growth of existing client base
Develop subject matter expertise of new products business processes and application flows to proper manage changes issues and other support needs
Interact with Product Management Operational Monitoring and Incident Management Teams along with Project Managers and IT teams
Interface with other operations departments to research and resolve inquiries including escalated matters.
Learn and apply skills in innovation market product knowledge and artificial intelligence to identify opportunities to improve or optimize payment lifecycle processes

Required qualifications capabilities and skills

Intermediate knowledge of global payment processing operations or similar operations including understanding of standard operating procedures and customer-specific instructions.
Skilled in effective execution and task management with strong time management abilities to ensure timely and accurate completion of work.
Proven ability in decision making and problem solving utilizing critical and analytical thinking to ensure accuracy and effective solutions in moderately complex situations.
Proficiency in data analysis techniques with the ability to interpret and communicate data effectively to inform decision-making processes.
Demonstrated communication skills and emotional intelligence including a growth mindset and personal resiliency to collaborate productively with management teams and other stakeholders in diverse and dynamic environments.
Ability to collaborate with stakeholders and cross-functional teams to solve problems influence outcomes and drive continuous improvement initiatives in payment processing.
Intermediate computer software and technical skills including alpha/numeric data entry and typing skills.
Foundational understanding of cybersecurity controls and anti-fraud strategies to assist in identifying and addressing potential threats to protect information and systems.

Preferred qualifications capabilities and kills

Experience of Payments Cash Treasury Operation dealing with operational process controls and problem solving is a plus

Experience in global payments is desirable with understanding of accounting and money move processes

Required Experience:

Key Skills

Sales Experience
Crane
Customer Service
Communication skills
Heavy Equipment Operation
Microsoft Word
Case Management
OSHA
Team Management
Catheterization
Microsoft Outlook Calendar
EHS

Apply Now

About Company

JPMorganChase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click