Healthcare Access Associate Patient Registration
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Job Location:
Plattsburgh, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
16-10-2025
Vacancies:
1 Vacancy
Job Summary
Per the Collective Bargaining Agreement current bargaining unit employees have priority consideration for this position if they apply within seven (7) days of the posting date. After this period all applicants will be considered equally.
Primary Shift: 2230-0700
Secondary Shift: 1400-2230
GENERAL SUMMARY:
Under the direction of the Patient Access Supervisor the Healthcare Access Associate must protect the ability to collect for services performed by accurately interviewing and collecting patient demographic clinical and financial information and recording it into the hospitals information system. The Healthcare Access Associate is also responsible for distributing required patient information in a confidential manner taking admission reservations from physicians offices and the Emergency Department and scheduling the appropriate tests admissions and communicating with ancillary and clinical departments when necessary. The Healthcare Access Associate is responsible for all telecommunication representative duties.
QUALIFICATIONS:
1. High school graduate required. Associates Degree in business or healthcare preferred.
2. Upon hire must be enrolled in medical terminology course and complete the course within 3 months of hire required OR have medical terminology certificate or have completed anatomy and physiology course as evidenced by transcript with C or better grade required. 4. Microsoft Word course certificate required within 3 months of hire or evidenced by passing a CVPH test requirement.
5. Microsoft Excel course certificate preferred.
6. Must pass a data entry test with an accuracy score of 95% required.
7. Must become Certified Healthcare Access Associate within 24 months of hire.
8. One year customer service experience and must be comfortable asking patients for money such as copays deductibles and coinsurances required.
9. Upon hire must be enrolled in a basic coding course and complete the course within 3 months of hire required or have basic coding course certificate or transcript required.
Required Experience:
IC
Key Skills
- Revenue Cycle Management
- HIPAA
- Healthcare Management
- PMBOK
- Microsoft Outlook
- Project Leadership
- Data Management
- Project Management
- Affiliate Marketing
- Project Management Software
- Supervising Experience
- Workday
About Company
The University of Vermont Health Network is a 4-hospital system serving Vermont and northern New York. We work together to offer high-quality care as close to home as possible.
