Consumer Banking Product Operations Manager – Deposits 2.0, Vice President
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a Product Operations Manager within the Consumer Banking Deposits team you are a foundational member of a team responsible for implementing connectivity strategies across the product space while being directly responsible for creating structures that enhance coordination in our product line. You will partner closely with Legal Risk and Compliance to ensure all product initiatives meet regulatory and policy requirements and drive business readiness for new launches and enhancements. You will proactively identify operational risks streamline processes for efficiency and foster cross-functional collaboration to deliver seamless high-quality customer experiences. You will be expected to lead change initiatives manage stakeholder communications and support the continuous improvement of our Deposits 2.0 portfolio.
Job responsibilities
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
- Enables operational efficiency by supporting training maturation needs assessments and continuous improvement practices
- Drives adaptation and modification of our product-line framework to ensure cross-product priorities sequencing and trade-offs are realized
- Implements a product-level collection strategy consisting of controls financials and resourcing needs
- Partner with Legal Risk and Compliance teams to ensure all Deposits 2.0 product initiatives and operations meet regulatory standards and internal policies
- Lead business readiness activities for new product launches and enhancements including process design training and stakeholder engagement to drive successful implementation across consumer banking
- Oversee daily product portfolio operations resolve operational issues and optimize workflows to deliver consistent high-quality customer experiences
- Mitigate operational risks by implementing effective controls and supporting ongoing compliance monitoring to protect the integrity of the Deposits 2.0 portfolio
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Proven ability to operate within the product development life cycle and agile methodologies
- Demonstrate expertise in consumer banking operations product management or portfolio management with a deep understanding of deposit products and regulatory requirements
- Collaborate effectively with cross-functional teams including Legal Risk and Compliance to drive business objectives and ensure operational alignment
- Apply strong analytical and problem-solving skills to identify operational risks implement effective controls and optimize processes for efficiency and compliance
- Communicate clearly and manage stakeholders to lead business readiness initiatives facilitate training and support successful product launches and enhancements
Preferred qualifications capabilities and skills
- Leverage prior experience working with Legal Risk and Compliance teams within a financial services environment to support regulatory adherence and operational excellence
- Drive business readiness for complex product launches by coordinating cross-functional teams and managing change initiatives
- Utilize advanced knowledge of deposit products consumer banking regulations and industry best practices to inform decision-making and process improvements
- Influence stakeholders at all levels through strong interpersonal negotiation and presentation skills to achieve alignment and successful outcomes
Required Experience:
Exec
Key Skills
- Economics
- Internal Audit
- SQL
- Risk Management
- Compliance
- Leadership skills
- Oversight
- Business partner
- AVP
- Requlatory agencies
- Finance
- Accounting
- Potifolio
- Project Management
- Operational Risk
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
