Customer Service Representative (ZR28632JOB)

Manila - Philippines

Monthly Salary: PHP 44000 - 44000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Schedule:
3 Full-time Staff needed

Schedule 1: Monday to Friday from 8am to 6pm PST
Schedule 2: Monday 8am to 7pm/ Tuesday Friday and Saturday 9am to 7pm and Sunday 9am to 6pm PST
Schedule 3: Wednesday and Thursday 9am to 7pm / Saturday 8am to 7pm and Sunday 9am to 6pm PST

Client timezone: PST (California)

Job Description

Youll be the voice and first impression for clients seeking aesthetic and wellness services playing a crucial role in driving revenue and ensuring exceptional customer experiences. This is an exciting opportunity to develop expertise in the growing medical aesthetics industry while working with a supportive team in a results-driven environment. Youll help clients navigate their treatment options and support a dynamic healthcare business that values professional communication and client satisfaction.

Responsibilities:

Answer incoming phone calls from prospective and existing clients across three spa locations
Respond promptly to client text messages and communications
Handle and convert new leads into booked appointments
Close sales through effective customer conversations and relationship building
Provide comprehensive customer service support throughout the client journey
Manage multi-location client communications using established phone and SMS systems
Collaborate with existing virtual assistant team members
Maintain professional communication standards appropriate for medical office setting

Requirements:

Fluent English communication skills with clear professional speaking voice
Strong phone and written communication abilities suitable for healthcare environment
Customer service experience preferably in healthcare medical spa beauty or related industries
Proven ability to handle sales conversations and close deals effectively
Comfortable working with phone systems SMS platforms and WhatsApp
Available to work Monday through Saturday schedule consistently
Bonus if you have experience in medical aesthetics wellness or beauty industries
It helps if youre familiar with lead management and appointment booking systems

Independent Contractor Perks

HMO Coverage for eligible locations
Permanent work from home
Immediate hiring

ZR28632JOB

Required Skills:

Advanced proficiency in QuickBooks Online HR experience with an AU-based client/company Strong understanding of Australian bookkeeping practices including BAS Excellent communication and documentation skills Detail-oriented self-managed and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR24527JOB

This is a remote position. Schedule:3 Full-time Staff needed Schedule 1: Monday to Friday from 8am to 6pm PST Schedule 2: Monday 8am to 7pm/ Tuesday Friday and Saturday 9am to 7pm and Sunday 9am to 6pm PST Schedule 3: Wednesday and Thursday 9am to 7pm / Saturday 8am to 7pm and Sunday 9am to 6...