Product Manager, Servicing
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 190 - 220
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What We Do
We provide savings on insurance premiums for commercial businesses that are leveraging modern technology on their worksites.
While we began with commercial construction were expanding into adjacent sectors including Energy Agriculture and Real Estate.
Our Investors
To date Shepherd has raised over $20M from leading investors including:
And several more.
Our Team
Were a team of technologists and insurance enthusiasts bridging the two worlds together. Check out our team page to meet some of us!
The Role
You will be spearheading the Post-Sales (Servicing) initiative alongside Angelina and Jenny helping the servicing team automate their workflows and provide a better experience for our partners.
About You
You get energy from complex real-world problems and youre excited to work in industries that impact peoples daily lives.
You thrive in a fast nimble team shipping often moving quickly and adjusting rituals to whatever gets the job done.
Youre resilient and adaptable when things dont work as planned you pivot experiment and keep moving forward.
Youll own the servicing journey at Shepherd digging into the thousand little papercuts that slow customers down and turning them into seamless experiences.
You want to build in person with us this role is based at our San Francisco HQ where we love solving problems side-by-side.
Working closely with leadership the role will report directly into the Cofounder/CTO while working closely with leadership across the company
What Youll Do:
Own the product journey from idea to launch: gather requirements shape the vision write specs and partner with design/engineering to ship features that matter.
Be the voice of why align stakeholders across underwriting ops and leadership by telling the story presenting roadmaps and using data to drive decisions.
Keep things moving prioritize ruthlessly manage the roadmap remove blockers and make sure projects land on time (and with impact).
Youd be our dream candidate if
Youre a builder at heart with 3 years of full-stack product management experience (ideally SaaS fintech or another regulated space) skilled at breaking down complex problems using data to make smart calls and always keeping the customer experience front and center.
You make things happen prioritizing across multiple projects navigating trade-offs and driving initiatives forward with design engineering and business partners in fast-moving sometimes ambiguous environments.
Youre a communicator and collaborator able to tell the story behind the why align diverse stakeholders present ideas with clarity and turn complex workflows into simple intuitive solutions.
Bonus points for insurtech/fintech chops strong technical fluency with engineering teams or prior startup/high-growth experience.
A glimpse into our interview process:
Meet Leslie recruiting lead
Meet Mo CTO/Cofounder
Meet Jenny Product Lead
Meet with Danil and Angelina Engineering Managers
Take-home on-site interviews at our SF HQ
Benefits
Premium Healthcare
100% contribution to top-tier health dental and vision
Unlimited PTO
Flexibility to take the time off recharge and perform
Daily lunches dinners and snacks
We work together and enjoy meals together too
SF NYC or Dallas-Fort Worth Offices
Premium office spaces on both coasts with daily lunches provided
Professional Development
Access to premium coaching including leadership development
401(k) Plan
Competitive 401(k) plan offered
Dog-friendly office
Plenty of dogs to play with and make friends with in the SF office
Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
