Client Service Account Manager Vice President
Share
Job Location:
Jersey, NJ - USA
Monthly Salary:
$ 107350 - 171000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
If you enjoy servicing a large portfolio of clients this could be the role for you!
As a Client Service Account Manager within the Payments team you will support a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the clients business operations identifies product/service gaps and development opportunities and leverages client/product expertise to recommend client growth and efficiency opportunities.
Job responsibilities:
- Acts as key advisor and proactive partner to the client providing advice/consultation on decision making
- Acts as proactive partner reaching out to clients to assess progress client satisfaction and potential impediments to a high level of service satisfaction
- Acts as clients central point of resolution and escalation for service issues liaises with bank partners to manage issues
- Conveys complex ideas and client issues with confidence
- Identifies and addresses product/service gaps and development opportunities leveraging the full array of Treasury Services product capabilities
- Adheres to and ensures clients compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes
Required qualifications capabilities and skills:
- Minimum of 7 years of relevant industry and/or functional experience
- Advanced understanding of Domestic and InternationalTreasury Services; inclusive of knowledge of financial exposure/operational risk related to TS transactions
- Technical knowledge/comprehension to recommend value-added solutions for clients and partners
- Excellent communication presentation negotiation and consultative skills
- Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments does not require close supervision
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
