Director, Revenue Cycle Build Optimization

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoing mentorshipand leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship development and leadership programs
• And more

Work Location: Atlanta GA (100% remote will only consider applicants from the following states: Alabama Arkansas Florida Georgia Illinois Louisiana Michigan New Hampshire North Carolina Ohio Pennsylvania South Carolina Tennessee Texas Virginia and Wisconsin)

• The Director Revenue Cycle Build Optimization provides strategic leadership and operational oversight for the Epic build analysts who support Revenue Cycle initiatives across Emory Healthcare
• This role serves as the central connection point between Revenue Cycle operations and Emory Digital ensuring all Epic build and optimization work reflects operational needs industry best practices and organizational priorities
• The Director ensures alignment of future-state strategies and projects driving efficiencies financial performance and improvements to both patient and staff experiences
• The Director is responsible for building a high-performing team fostering strong partnerships with Digital and operational leadership and ensuring that system design and build activities advance enterprise goals while maintaining compliance and standardization
• Leadership and Team Oversight:
  • Lead mentor and develop the Revenue Cycle Build Team ensuring analysts have the skills resources and support necessary to deliver high-quality system build and optimization
  • Establish clear goals accountabilities and performance standards to drive results
  • Build a collaborative culture that encourages problem-solving innovation and partnership across teams
• Operational Oversight:
  • Act as a strategic partner to operational leadership in Patient Access Coding/HIM Revenue Integrity Billing and SBO
  • Translate operational requests into technical requirements ensuring alignment with system capabilities enterprise standards and regulatory guidelines
  • Facilitate ongoing communication and collaboration between operations and Emory Digital to achieve shared outcomes
• Epic Build Testing & Optimization:
  • Oversee Epic Revenue Cycle build activities ensuring accuracy quality and adherence to project timelines
  • Direct system testing and validation in partnership with Emory Digital and operational subject matter experts
  • Evaluate system performance troubleshoot issues and drive continuous optimization to support revenue cycle efficiency
• Strategic Alignment & Governance:
  • Serve as an extension of both Revenue Cycle Operations and Emory Digital ensuring alignment on enterprise strategy governance and future-state planning
  • Provide input and leadership into project governance processes prioritization and decision-making
  • Anticipate future needs technology enhancements and workflow changes to proactively position Revenue Cycle for success
• Performance & Accountability:
  • Develop and monitor key performance indicators related to build delivery testing success optimization outcomes and overall system performance
  • Provide transparent reporting to executive leadership on progress risks and impact
  • Ensure compliance with internal standards financial goals and external regulations
• Travel: Less than 10% of the time may be required
• Work Type: Remote employee - works from locations outside traditional office often from home or another remote setting

MINIMUM QUALIFICATIONS:

• Bachelors degree in Business Administration Healthcare Administration or any related field
• 7 years minimum experience with at least 5 years in a management position
• Certification - Epic Certification & Epic Systems Certified

Knowledge skills and abilities (required):

• Deep understanding of healthcare revenue cycle workflows and best practices across the continuum (registration authorization coding billing AR management)
• Proven ability to translate operational needs into Epic build solutions
• Strong relationship-building skills with the ability to collaborate across diverse teams
• Exceptional leadership project management and organizational skills
• Ability to influence at all levels of the organization from front-line staff to senior executives
• Excellent written and verbal communication skills with the ability to present complex issues clearly and concisely

Preferred Qualifications:

• Masters Degree in Business Administration Healthcare Administration or any related field
• 10 years minimum experience with at least 5 years in a management position

JOIN OUR TEAM TODAY! Emory Healthcare (EHC) part of Emory University (EUV) is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated the Emory Clinic and more than 425 provider locations. The Emory Healthcare Network established in 2011 is the largest clinically integrated network in Georgia with more than 3450 physicians concentrating in 70 different subspecialties.

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.