Café Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As Café Manager youll be at the heart of creating an exceptional guest experience while overseeing the smooth day-to-day operations of our Nordic-inspired café seamlessly integrated within the store.
Youll lead by examplesetting high standards for quality service and hospitality while inspiring your team to deliver memorable experiences at every touchpoint. With a strong focus on customer satisfaction youll foster a warm personalised atmosphere that reflects local culture and embodies the values of our brand. Your leadership will drive team development operational excellence and business performance ensuring your team is well-trained motivated and aligned with our café concept. From maintaining product knowledge and service consistency to supporting sustainability goals and promoting a unique local service culture your role is essential in bringing our café vision to life and leaving a lasting impression on every guest.
Key Responsibilities
- Create a welcoming and attractive café atmosphere personalised to meet the preferences of the customer
- Lead recruitment training and development of the café team in collaboration with the Store Experience Manager
- Motivate and guide the team to achieve sales targets and deliver excellent customer service in line with brand standards
- Oversee daily operations including stock management ordering routines and adherence to the café concept
- Champion our brand values and culture ensuring they are reflected in every customer interaction
- Drive sustainability initiatives within the café aligning with company-wide environmental goals
Qualifications :
- Proven leadership experiencein a café restaurant or other food & beverage environment
- Local: Food and Beveridge / health & safety qualification
- Customer-focused mindset with a genuine passion for food and drink and a desire to share that enthusiasm with others
- Adaptable and flexible able to respond quickly to customer feedback menu changes and stock fluctuations
- Strong organisational skills with a track record of leading teams in fast-paced settings to deliver outstanding service
- Excellent communication abilities both verbal and written
- Supportive leadership style offering constructive feedback and coaching to help team members grow
- Eagerness to learn with a proactive approach to personal and professional development
- Comfortable with flexible or irregular working hours including weekends and holidays
- Fluency in Finnish and English
Additional Information :
This is a full-time position offering 375 hours a week starting in November or December 2025.
Apply by sending in your CV in English as soon as possible latest 20.10.2025. Due to data policies we only accept applications through career page.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.
Inclusion & Diversity
At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges what we perceive as possible and how we choose to relate to our colleagues and customers all over the world therefore all diversity dimensions are taken into consideration in our recruitment process.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
H&M, as a fashion brand, offers the latest styles and inspirationsfrom trendy pieces and unique collaborations with designers to wardrobe essentials at affordable prices. Our business concept is to deliver fashion and quality at the best price, sustainably. To learn more about H&M, ... View more
