Treatment Coordinator
Share
Job Location:
Lafayette, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
16-10-2025
Vacancies:
1 Vacancy
Job Summary
Our treatment coordinators are vital in providing our patients with a best-in-class experience. Through patient education our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans collecting co-pays and balances and scheduling patients for their next visit. By joining our team you will have:
Work-Life Balance: (Monday- Wednesday 7:45 am- 4:00 pm Thursday 7:45 am-3:00 pm every other Friday 9:00am-1:00 pm)
Time Off: Up to 3 weeks PTO 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical dental vision HSA & FSA earn up to $2000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal financial & legal issues
CE & Growth: SPEAR access continuing education
Wellness Perks: $28/month gyms 12K on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans 24/7 telehealth for your pet
Key Responsibilities
Build patient relationships and provide exceptional customer service by creating a calm and warming environment.
Act as a liaison or case manager between the practice and the patient.
Review treatment plan with patients answer questions and concerns discuss financial options and make financial agreements regarding treatment cost and method of payment
Collect payments and copays.
Monitor schedule and call patients to fill any Doctor or Hygiene openings.
Ensure that patients with outstanding balances are informed of the practices financial policy.
Schedule new patients within two to four days of their initial call.
Ensure that all patient records are current and accurate.
Qualifications :
Customer service/sales experience
Dental office experienced (preferred)
Additional Information :
We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Agriculture
- Asset Management
- Data Structures
- ABAP
- Application Programming
- Agile Testing
About Company
For over thirty years, White Family Dental has been the caring dentist for the families of the Susquehanna Valley. We know that our teeth are important, but the person attached to those teeth is our main focus. And so the goal is to help you live a happier, healthier and more comforta ... View more
