Front Desk Agent (Hotel Franchised)
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Job Location:
Panglao - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Front Desk Agent ensures outstanding guest experiences by delivering warm elegant service in line with MGallerys boutique luxury positioning. This role handles checkin/out guest enquiries reservations billing and liaising with other hotel departments to ensure guests needs are anticipated and fulfilled.
Qualifications :
- Education: Diploma or degree in Hospitality Tourism Hotel Management or related field preferred.
Technical Skills: Knowledge of a PMS system (Opera or equivalent); proficiency in Microsoft Office.
Language Skills: Excellent verbal and written communication in English; additional languages an advantage.
Additional Information :
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyones contribution is valued. And we will empower you to bring ideas to elevate our services creating personalised experiences for guests. Help them to feel special and we will do the same for you.
When you become one of our Heartists you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists program is the benefits program dedicated to Accor Heartists. It provides employees with the opportunity to enjoy memorable experiences throughout the year thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel gourmet wellness shopping).
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
