Hotel All Rounder
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Working across both Reception and Housekeeping
- Provide personalised service and a memorable experience for our guests every guest every interaction every day.
- Checking guests in and out Maintaining accurate guest accounts
- Taking bookings providing helpful information & entering reservations
- Answering guests queries in a timely and efficient manner.
- Addressing guest requests and handling guest complaints in a positive manner.
- Working in Housekeeping cleaning guests rooms and servicing
- Strong Attention to detail
Qualifications :
- Previous hotel front office reception experience preferable
- Professional telephone manner and exceptional customer service skills
- Are positive friendly and guest-oriented
- Have a strong attention to detail
- Are flexible and ready to work across a seven-day roster including weekends and holidays
Additional Information :
What is in it for you:
- ALL Heartist Employee benefit card offering discounted rates in Accor worldwide on Accommodation and Food & Beverage
- Learning programs through our Learn your Way Academy platforms ongoing training and development opportunities (self-pace virtual webinars face to face)
- Opportunity to develop your talent and grow within your property and across the world!
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Accounts Receivable
- Customer Service
- Accounting & Finance
- Financial Situation
- Custtomer Relationship
- Product Knowledge
- Communication
- Customer Accounts
- Financial Risk Assessment
- Financial Risk Analysis
- Risk Control
- Payment Method
- Financial statement
- Business Relationships
- Accounts Payable
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
