Front Office All-Rounder Full-time

AccorHotel

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profile Job Location:

Mascot - Australia

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Are you a master of first impressions  Do you have a passion for hospitality and enthusiasm for working with people

Pullman Sydney Airport is looking for a Full-Time Front Office All-Rounder to join our friendly and dynamic team.

  • Delivering exceptional personalised & fun customer service while maintaining luxury standards to ensure all of our guests feel welcome.
  • Attending to all incoming calls in a professional and polite manner constantly striving to provide total customer satisfaction.
  • Checking guests in and out and maintaining their account using our PMS Opera.
  • Answering guest queries in a positive and effective manner.
  • Daily liaison with departments such as food & beverage and housekeeping for guest movements requests and activities.

Qualifications :

  • Energy enthusiasm and creativity to bring a personal touch to our guests stay.
  • Strong communication time management and interpersonal skills
  • A friendly and positive can-do attitude who enjoys working in a team
  • Excellent grooming and presentation standards
  • Previous experience in a similar role in a hotel is required
  • Previous experience with Opera or Opera Cloud preferred
  • Full working rights in Australia sponsorship is not available for this role
  • Must be reliable with the ability to work a rotating roster of day evening and night shifts including weekends and public holidays.

Additional Information :

At Accor we believe HOSPITALITY IS A WORK OF HEART!

By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor.

You can be all you are! Grow & create your path! Work with purpose! Enjoy and feel valued!
If you are willing to learn and are passionate about the hospitality industry please apply!

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know. 

Benefits Your Way:

  • Endless growth opportunities across the much-loved Accor Brands
  • Discounted accommodation & Food and Beverage with Accor worldwide from day one
  • Complimentary dry cleaning & car parking
  • Annual Service Recognition and Accor Tenure Milestone recognition
  • Industry leading Progressive leave policies
  • Access to Accor Employee Assistance Program and much more Accor Partner Benefits.

Remote Work :

No


Employment Type :

Full-time

Are you a master of first impressions  Do you have a passion for hospitality and enthusiasm for working with peoplePullman Sydney Airport is looking for a Full-Time Front Office All-Rounder to join our friendly and dynamic team.Delivering exceptional personalised & fun customer service while maintai...
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About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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