Advanced Field Service Engr

Advance Field Service Engineer

Changi Singapore

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell you become a member of our performance culture comprised of diverse leaders thinkers innovators dreamers and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things. You will collaborate with top minds grow through continuous learning and benefit from an inclusive environment that rewards performance and celebrate achievements.

Join Us and Make an Impact.

As an Advanced Field Service Engineer here at Honeywell you will provide advanced technical support in Industrial Automation troubleshoot complex issues ensure solution implementation and drive customer satisfaction

Key Responsibilities:

• Technical Service & Support - Perform installation commissioning troubleshooting and maintenance of equipment at customer sites.
• Provide timely and effective technical support to clients.
• Conduct root cause analysis and implement corrective actions.
• Ensure compliance with safety standards and company procedures during service activities.
• Project Management - Lead and manage service-related projects including upgrades retrofits and system integrations.
• Develop project plans schedules.
• Coordinate with internal teams vendors and customers to ensure project milestones are met.
• Monitor project progress and prepare regular status reports.
• Ensure project documentation is complete and accurate.
• Customer Interaction - Build and maintain strong relationships with customers.
• Provide training and technical guidance to end-users.
• Address customer concerns and ensure high levels of satisfaction.
• Experience in project management and execution.
• Documentation & Reporting- Maintain detailed service records and project documentation.
• Prepare service reports project updates and feedback for continuous improvement.
• Customer Support and Consultation: Providing technical consultation to customers on system operations performing training and ensuring customer satisfaction through timely resolution of issues.
• System Commissioning and Maintenance: Conducting initial system startup commissioning system upgrades and preventive maintenance to ensure optimal performance.
• Troubleshooting and Problem Resolution: Diagnosing system malfunctions conducting root cause analyses and implementing corrective actions promptly.
• Documentation and Reporting: Preparing detailed service reports documenting issues resolutions and system configurations adhering to Honeywell standards.
• Continuous Improvement: Identifying opportunities for system enhancements process improvements and sharing best practices with teams.

Key Experience & Capabilities:

• Technical Expertise: In-depth knowledge of Honeywell automation control systems SCADA DCS PLCs instrumentation and network protocols (Ethernet/IP MODBUS etc.).
• Field Experience: Proven experience in field engineering roles within industrial automation power plants oil & gas manufacturing or related sectors or commercial building or offices
• Communication Skills: Strong ability to communicate complex technical information to customers and internal teams effectively.
• Problem-Solving Abilities: Strong analytical skills for troubleshooting complex systems under time constraints.
• Educational Background: Typically requires an engineering degree (Electrical Mechanical or control systems) or equivalent practical experience.
• Certifications and Training: Certifications related to control systems safety or specific Honeywell products are advantageous.
• Travel Requirements: The role often involves extensive travel to customer sites sometimes globally to implement and support Honeywell systems.
• Work Environment: Field engineers work in diverse environments including industrial plants manufacturing facilities and construction sites often in variable shifts.
• Career Path: This position typically serves as a stepping stone towards senior engineering technical management or specialized roles within Honeywell.

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950s over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: More

Our focus at Honeywell is innovation that drives business improves the bottom line and creates solutions for our customers and communities around the world. Theres a lot for you to discover. Our solutions our case studies our #Futureshapers and so much more.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age race creed color national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex religion or veteran status.

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