IKM Coordinator

Spektrum supports apex purchasers (NATO UN EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services specialised aerospace and defence sales delivery and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATOs member countries and its partners. The agency was established in 2012 and is headquartered in Brussels Belgium.

The NCIA provides a wide range of services including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATOs communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATOs military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATOs mission to detect deny and defeat threats to its communication networks.
• Information Management: The NCIA manages NATOs information technology infrastructure including its databases applications and servers.

Overall the NCIA plays a critical role in ensuring the security and effectiveness of NATOs communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATOs principal C3 capability deliverer and CIS service provider. It provides maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV and when required stand together in the face of attack under Article V.

To provide these critical services in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorises: NATO International Civilians (NIC)s Military (Mil) and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID C004398

Role Duties and Responsibilities

• A relevant Secondary Education
• At least 3 years experience in Data Information Records Knowledge and/or Content Management.
• Advanced experience in SharePoint administration and front- end SharePoint and web management
• Extensive knowledge and experience (4 years) in the use of Microsoft office automation packages (Word Excel PowerPoint and Access or other database application);
• Proven ability to communicate effectively orally and in writing with good briefing skills
• Prior experience of working in an international environment comprising both military and civilian element;
• Knowledge of NATO responsibilities and organization including ACO and ACT;
• Prior experience in Data Information and Knowledge Management
• Wide experience in office communication and information systems.
• High level of organizational coordination and communication skills.
• Support the NCI Agency wide Knowledge Information and Data Management initiatives from an administrative coordination and management perspective including but not limited to workshops and meeting preparation moderation minute and actions recording etc;
• Support the activities to establish control and manage Agency- wide processes for the Data Information Knowledge Management including but not limited to the development of Agency directives Process Description Execution Document (PDED) and supporting Standard Operating Procedures (SOP)
• Coordinate and follow-up on the execution and monitoring of activities in the Data Information and Knowledge Management initiatives process (provide regular feedback to the process owner and line management) including but not limited to:
• Identification and management of the process interfaces input and outputs;
• Identification and implementation of process enablers;
• Support and somewhat lead under the overall supervision of the Branch Head the overall Data and Information control work also in line with the European General Data Protection Rules (GDPR) and other National data and information protection requirements that may arise.
• Support and somewhat lead under the overall supervision of the Branch Head any data mapping efforts that may be required to assure National and International compliance to data protection.
• Contribute to the conduct of regular surveys on IKM assets;
• Contribute to the yearly assessment of IKM programme maturity;
• Coordinates office activities.
• Coordinate and manage the IKM sections battle rhythm and routine activities against IKM multiyear Strategy and Plan.
• Manages IKM Sections tasker actions and assures internal IKM teams status awareness
• Liaise with other Agency organizational elements and external contractors in support of IKM deliverables.

Essential Skills Experience and Certifications

• At least 3 years experience in Data Information Records Knowledge and/or Content Management.
• Advanced experience in SharePoint administration and front- end SharePoint and web management
• Extensive knowledge and experience (4 years) in the use of Microsoft office automation packages (Word Excel PowerPoint and Access or other database application);
• Proven ability to communicate effectively orally and in writing with good briefing skills
• Prior experience of working in an international environment comprising both military and civilian element;
• Knowledge of NATO responsibilities and organization including ACO and ACT;
• Prior experience in Data Information and Knowledge Management
• Wide experience in office communication and information systems.
• High level of organizational coordination and communication skills.

Education

• A relevant Secondary Education

Working Location

• The Hague Netherlands

Working Policy

• Hybrd (50 %onsite/50% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance