Advertisers Support

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profile Job Location:

Lisbon - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 16-10-2025
Vacancies: 1 Vacancy

Job Summary

Position: Advertisers Support

Location: Lisbon Portugal potential to be remote

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Provide support to small and medium-sized businesses using various channels (chat email and telephone)
  • Provide pre and post-sales support for all self-service products
  • Improve the advertising experience and satisfaction by resolving technical issues reporting bugs guiding the users on the platform and helping them to use its tools and features
  • Identify trends and solve problems facing multiple SMB clients
  • Deliver a positive attitude towards the brand
  • Maintain and update all job-related administrative forms

REQUIREMENTS:

  • Native/fluent in Hebrew (C2) both oral and written. Fluent in English (at least B2 level)
  • A resident card protection status or an EU passport ownership to be able to take on the job without legal support
  • Knowledge of the advertising industry will be considered as an advantage
  • Computer literate with sound knowledge of Microsoft Office package
  • Excellent communication skills
  • Resourceful personality that can adapt and remain calm in all situations
  • Ability to work independently while being a team player at the same time
  • Able to work rotating shifts


OFFER:

  • Portuguese employment contract
  • If you are working on a Portuguese public holiday you will get a compensation day that you can spend later
  • Holiday entitlement with 22 days per year
  • Be part of a dynamic multilingual multicultural and creative team with a positive and friendly atmosphere
  • Guidance and tools to reach your full potential
  • Temporary renewable working contract
  • Initial employment contract with a duration of 12 months
  • Subsequent extension of one more contract for 12 months
  • Permanent contract after 2 years
  • Private health insurance after contract signature (additional to standard insurance)
    Airport pick-up and administrative help with registration in Portugal
  • Reimbursement of flight expenses after 9 months
  • Yearly paid flight to home destination
  • Accommodation in a single room in one of the shared company apartments for international candidates
  • Free Portuguese classes water sports activities soft trekking and much more
Position: Advertisers Support Location: Lisbon Portugal potential to be remote Employment type: Full-time DUTIES AND RESPONSIBILITIES: Provide support to small and medium-sized businesses using various channels (chat email and telephone)Provide pre and post-sales support for all self-service produc...
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Key Skills

  • Ruby
  • Mac Os
  • Computer Networking
  • Windows
  • TCP
  • Customer Support
  • Linux
  • Shell Scripting
  • VPN
  • Dns
  • Technical Support
  • Troubleshooting