Customer Support Advisor Dutch Speaking

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Your Mission:
As a Customer Support Advisor you will be responsible for assisting and guiding customers by providing high-quality support and solutions to their inquiries. You will play a key role in ensuring customer satisfaction and contributing to the companys success through excellent communication and problem-solving skills.

Your Responsibilities:

Respond to customer inquiries via phone email and chat in a professional and timely manner
Provide accurate information and effective solutions to customer issues
Ensure a high level of customer satisfaction by handling each interaction with care and empathy
Follow company procedures and maintain detailed records of customer interactions
Collaborate with internal teams to resolve complex cases efficiently
Identify recurring issues and proactively suggest improvements to enhance the customer experience

Profile Required:

Languages: Dutch native and good level of English (B2 minimum)
Excellent communication and interpersonal skills
Strong problem-solving attitude and customer-oriented mindset
Ability to adapt to different customer needs and situations
Team player detail-oriented and proactive attitude
Previous experience in customer support or contact center is a plus

What We Offer:

Competitive salary and attractive performance bonuses
Private health insurance
Meal card (valid on working days)
Friendly dynamic and multicultural work environment
On-site position based in Athens Greece

EU/Greek work permit required

Your Mission: As a Customer Support Advisor you will be responsible for assisting and guiding customers by providing high-quality support and solutions to their inquiries. You will play a key role in ensuring customer satisfaction and contributing to the companys success through excellent communica...