2526-261 Administrative Assistant (OA15) Pictou Campus

Reporting to the Manager Administrative Services for the Eastern Region you will:

• Have an in-depth knowledge of the campus Business Office sufficient to develop recommendations oversee assigned functions (e.g. accounts receivables student financials data entries T2202s invoicing PCI Compliance payables purchasing etc.)
• Resolve non-routine administrative problems.
• Oversee the day-to-day operational workflow of the Business Office ensuring smooth workflow and efficient functioning of assigned tasks.
• Determine when problems require the attention of a higher-level manager and explain those problems and their impact and suggest possible solutions.
• Complete payment processing student loan processing create payment plans deferrals sponsorship coordination invoicing withdrawal letters outstanding balance collections and respond to general student account queries as required.
• Provide daily direction and guidance to administrative support staff by determining work methods and procedures provide training and monitor activities to ensure timely and effective operations.
• You may serve as a member of a board/committees as a representative of the Business Office.

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Administrative Professional/Office Administration.

• You have a minimum of three years (full-time equivalent) of recent and related occupational experience in a fast-paced office environment.

• Experience within finance accounting and/or a student account environment would be considered an asset.

• Experience with accounts payables/receivables would be considered an asset.

• Demonstrated customer service experience with the ability to communicate effectively and courteously within a diverse environment.

• Occupational experience using PeopleSoft Student SAP or other account management software would be considered an asset.

• You are comfortable using computer applications such as the Microsoft Office Suite e-mail and have a strong demonstrable knowledge of Excel SharePoint and Microsoft Office 365.

• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology and you are committed to using technology in advancing your work.

• Experience training others would be considered an asset.

• Experience in an educational environment supporting and/or providing services to students and prospective students would be considered an asset.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity diversity inclusion accessibility and anti-racism.

• You possess excellent interpersonal skills and are able to interact at all levels of an organization.

• You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.

• Your superb team working skills enable you to contribute positively to a cohesive team environment. You are passionate about collaborating and cultivating an inclusive and positive work environment where people can grow and succeed.

• Demonstrated organizational planning and time management skills with the ability to manage multiple priorities and projects multi-task and meet deadlines.

• You have specific technical occupational knowledge and skill in account analysis and reconciliation cash and/or other records.

• You are known for your problem solving research and critical thinking skills and can work well independently.

• You are a strong communicator.

• You possess excellent coordination skills specifically related to organizing and prioritizing workloads for yourself or others.

• You have proven records and information management skills and abilities with a focus on data accuracy and integrity along with a drive to improve efficiencies.

We value Diversity and Inclusion

The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons Black/African Nova Scotians members of racially visible communities persons with disabilities persons of a minority sexual orientation gender identity and/or expression and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.

NSCC is organized into five campus regions and three stand-alone campuses. Each region and stand-alone campus is led by a designated Principal and regional management team which supports NSCCs commitment to accessible high-quality education across the province.

• Eastern Region: Includes Pictou Campus Strait Area Campus and Wagmatcook Learning Centre
• Northern Region: Includes Truro Campus Cumberland Campus and Amherst Learning Centre
• Metro Region: Includes Akerley Campus and IT Campus
• Southwest Region: Includes Lunenburg Shelburne Burridge Campuses and Digby Learning Centre
• Valley Region: Includes Kingstec Campus Annapolis Valley Campus and the Centre of Geographic Sciences (COGS)

Stand-Alone Campuses:

• Ivany Campus
• Sydney Waterfront Campus
• eCampus

All NSCC positions are advertised every Tuesday and Thursday. To learn more about us and our hiring process please follow this link.

Candidates selected for interviews will be expected to provide at least three recent occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment NSCC will ensure that applicants are provided reasonable accommodations as required. If accommodation is needed to participate in the job application process please contact Jaclynn Kelly HR Generalist at emailprotected. Our Employee Workplace Accommodation Policy can be found here.

Unfortunately we cannot accept late or paper applications.