Regional Account Manager
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Job Location:
Monthly Salary:
Posted on:
28 days ago
Vacancies:
1 Vacancy
Job Summary
Client Relationship Management:
- Serve as the primary point of contact for clients nurturing long-term trust-based relationships.
- Build and maintain relationships with multiple stakeholders beyond the primary contact to maximise account penetration.
Strategic Account Mapping:
- Conduct in-depth account mapping and breakdown of business units to ensure seamless alignment with regional and global teams.
Quarterly Business Reviews (QBRs):
- Prepare and lead comprehensive QBRs that detail strategic insights performance outcomes and actionable recommendations.
Standard Operating Procedures (SOP) Oversight:
- Ensure all Crane Worldwide offices servicing the account comply with established SOPs maintaining consistency and high service standards.
Reporting & Performance Management:
- Oversee the creation monitoring and distribution of performance reports.
- Take accountability for performance management and deliver timely insights to internal stakeholders.
Market Analysis & Industry Awareness:
- Monitor market trends competitive landscapes and emerging industry dynamics to identify new opportunities and service gaps.
Collaboration & Best Practices Sharing:
- Drive internal collaboration by sharing best practices in client reviews strategic business planning value-add programs process improvements tender management and technology solutions.
Financial Oversight:
- Maintain rate structures assess monthly yields monitor timely client payments and assist with collections for past-due invoices.
CRM & Documentation:
- Capture and distribute all meeting notes action items and client feedback (both positive and negative) using the CRM system to keep the global network aligned.
Travel & On-Site Engagement:
- Undertake domestic and regional travel to client sites and Crane Worldwide offices to review operational procedures and uphold customer satisfaction.
Compliance & Business Development:
- Ensure adherence to company policies and regulatory standards.
- Identify and secure growth opportunities through strategic resource allocation and business development plans encompassing both short- and long-term objectives.
Required Experience:
Manager
Key Skills
- Sales Experience
- Direct Sales
- B2B Sales
- Cold Calling
- Account Management
- Territory Management
- 5G
- Outside Sales
- Strategic Planning
- Sales Management
- CRM Software
- negotiation
About Company
Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a ... View more
