STA NFRKYC Client Outreach WB NL
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
15-10-2025
Vacancies:
1 Vacancy
Job Summary
The KYC Client Outreach is mainly responsible for the communication related to KYC activities of Wholesale Banking Netherlands. You will closely work with relationship management and other internal stakeholders to assist with all required KYC activities (COD FATCA CRS ESR) while meeting internal deadlines. You will also liaise with clients directly to ensure that all KYC records are compliant with internal and external regulatory standards.
Operational management
The KYC Client Outreachs primary responsibility will be following operational tasks:
Liaise with various internal and external stakeholders
Client communication and document negotiation
Professional assessment of operational risks associated with the role
Assist with timely compliance status of the KYC portfolio
Competencies
Highly collaborative flexible independent and supportive
Excellent communication
Problem analysis and judgment (recognizing important information identifying problems researching and making connections)
Exceptional organizational planning time management skills with a proven ability to prioritize competing demands
Possesses drive with a positive can do attitude (important to show different behavior styles/ approaches to achieve the goals)
Be delivery focused with high attention to detail and ensure tasks are completed on time and to the required levels of quality
Profile
HBO level
Relevant work experience preferably with KYC in a client facing environment
Fluency in English both spoken and written
Good knowledge of Microsoft Word Excel and PowerPoint
Full-time (36/40 hours per week)
Rewards and benefits
We want to make sure that its possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at benefits of working with us at ING include:
A salary tailored to your qualities and experience
24-28 vacation days depending on contract
Pension scheme
13th month salary
Individual Savings Contribution (BIS) 3.5% of your gross annual salary
8% Holiday payment
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
Work Agile so new ideas come to life faster
Want to apply directly
Upload your CV and motivation letter by clicking the Apply note multiple interview steps involving various business stakeholders will be part of the selection process.
About us
With 60000 employees and operations in approximately 40 countries there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of whats possible and at the same time ensure you work with integrity and hold the customers interests at heart Do you want to be surrounded by progressive inspiring diverse and supportive colleagues Then there is no better place to invest your talents than at ING. Join us and apply today!
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
ING Global Career Opportunities - Welcome to 'careers at ING'. We give you the space to develop yourself as an intern, trainee and professional. Check out our opportunities. Jump on!
