Office Coordinator

Nuvance Health

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profile Job Location:

Poughkeepsie, NY - USA

profile Hourly Salary: $ 20 - 38
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Description

Position at Vassar Brothers Medical Center

Summary:

Greets and provides excellent customer service to patients when they arrive for care. Accesses patients in the hospital system initiates the information flow and recordkeeping process and prepares record for electronic billing. Answers phones and schedules patients for appointments.

Responsibilities:

  1. Answers phones and obtains demographic and financial information.
  2. Schedules new and follow up patient appointments in EMR.
  3. Registers patients in Hospital system and verifies insurance.
  4. Verifies coverage and need for Authorization for Procedures - Obtains ABNs as needed.
  5. Requests/retrieves medical records on patients and prepares them for provider review prior to patient arrival.
  6. Obtains signatures consents and copy of insurance card from patient/family upon arrival.
  7. Maintains schedule in cooperation with nursing staff conducts patient reminder calls and re-schedules as needed.
  8. Works with providers for needed signatures for patient paperwork.
  9. Copy fax and coordinates needed insurance information and patient supply/care needs.
  10. Scans records into EMR and Hospital System to maintain financial records.
  11. Reviews EMR documentation and Superbills for completeness.
  12. Enters charges into Cerner Batch Tool.
  13. Reconciles charges from EMR with charges entered into Cerner.
  14. Checks Diagnosis codes in HIM system and monitors Pre and Post Bill Edit queues.
  15. Maintains and Models Nuvance Health Foundational Values (Personal Imaginative Agile Connected).
  16. Demonstrates regular reliable and predictable attendance.
  17. Performs other duties as required.

Other Information:

Experience: Data entry and keyboard/computer skills required

Customer service skills required

Health care experience preferred

Medical terminology and insurance authorization experience preferred.

Working Conditions:

Manual: Little or no manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Vassar Brothers Medical Center

Org Unit: 1185

Department: Wound Care Ctr

Exempt: No

Salary Range: $20.86 - $38.73 Hourly


Required Experience:

IC

DescriptionPosition at Vassar Brothers Medical CenterSummary: Greets and provides excellent customer service to patients when they arrive for care. Accesses patients in the hospital system initiates the information flow and recordkeeping process and prepares record for electronic billing. Answers ph...
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Key Skills

  • Office Manager Experience
  • Microsoft Office
  • Customer Service
  • Computer Skills
  • Microsoft Outlook
  • Microsoft Word
  • QuickBooks
  • Medical office experience
  • Office Experience
  • Front Desk
  • Microsoft Excel
  • Administrative Experience

About Company

Our hospitals, medical practice and care centers are located throughout New York’s Hudson Valley and Western Connecticut. At every location, you’ll find excellent convenient care, a personalized approach, a connected team, and access to our network of doctors. Find care now.

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