Sales Associate Keyholder
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Job Location:
Monthly Salary:
Posted on:
15-10-2025
Vacancies:
1 Vacancy
Job Summary
Overview
About PHOENIX
PHOENIXRetail LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern confident and effortless stylewhether dressing for work everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores 50 Bonobos Guideshops and online at.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980 the brand has embraced a design philosophy rooted in modern confident and effortless style. Whether dressing for work everyday or special occasions Express ensures you look and feel your best wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico the store and the Express mobile app.
Store Name
Responsibilities
Express is seeking a Part-Time Retail Sales Associate Keyholder to join our team.
The Part-Time Sales Associate Keyholder provides a great in-store shopping experience for our retail customers and executes opening and closing procedures.
Key Responsibilities
- Performs opening and closing procedures such as balancing registers preparing deposits and activating the security system
- Performs overrides at checkout as needed
- Maintains a clean and organized sales floor checkout fitting room and stockroom to ensure the store is safe and inviting to customers
- Follows company policies and procedures to ensure the safety of all our associates and customers
- Assists with product launch changes according to the company SOP
- Delivers on all aspects of the customer experience model
- Processes transactions quickly and accurately reducing the customers wait time
- Positively resolves customer service-related issues as they arise and determines a resolution or escalates further communicating all issues and resolutions to Store Management
- Drives credit and loyalty member programs by explaining benefits and encouraging customers to participate.
- Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad registers)
- Meets defined availability criteria including nights weekends and non-business hours
- Meets physical requirements
Critical Skills & Attributes
- Previous retail experience preferred
- Customer service skills and ability to interact with customers
- Strong verbal and written communication skills specifically with customers sales leadership team and associates
- Demonstrated collaborative skills and ability to work well within a team
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associates health and long-term financial security including:
- Medical pharmacy dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
For part-time associates PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget including major medical dental vision supplemental insurance life Insurance and more.
Additionally part-time associates may be eligible to receive paid sick leave public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount participate in our Learn & Earn incentive program and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including but not limited to work location education relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act clickhere.
An equal opportunity employer PHOENIX does not discriminate in recruiting hiring or any other terms and conditions of employment hiring on the basis of any federal state or locally protected characteristic. PHOENIXonly hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability please call 1- and say Associate Relations orsend an e-mail toand let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition PHOENIX will not consider or approve payment to any third-parties for hires made.
Required Experience:
IC
Key Skills
- Sales Experience
- Customer Service
- Organizational skills
- Communication skills
- Basic Math
- POS
- Retail Sales
- Merchandising
- Cash Handling
- Epic
- Planograms
- Stocking
About Company
Express has been a part of some of the most important and culture-defining fashion trends. The Express Edit design philosophy ensures that the brand is always ‘of the now’ so people can get dressed for every day and any occasion knowing that Express can help them look the way ...
